Operational Training Specialist

• Shape the capability of our operational workforce and influence training outcomes across the NSW Coal Operations 
• Partner with leaders to develop training strategies, competency plans and operational readiness programs 
• Safely Every Day — That’s Our Promise 

Join Pacific National – Australia’s largest private rail freight operator. 

Every day we transport millions of tonnes of critical freight around the country for our customers. We haul coal, intermodal containers, steel, and bulk commodities that keep Australia moving. 

An opportunity has presented itself for an Operational Training Specialist to join our team in Greta, NSW. 

What You'll Do 

Drive operational capability by planning, coordinating and supporting training and competency programs that ensure our people are equipped to safely and effectively meet operational requirements. 

Reporting to the Training Manager, you will: 

• Develop and manage annual training plans that support operational demands and future workforce requirements. 
• Coordinate trainee programs, training schools and workforce development initiatives. 
• Partner with operational leaders, Driver Trainers and Train Crew Development Specialists to identify capability gaps and training solutions. 
• Monitor, track and maintain employee competencies and training compliance requirements. 
• Support continuous improvement initiatives focused on workforce capability, training effectiveness and operational performance. 
• Coach and support trainers to enhance training delivery and learner outcomes. 
• Ensure training activities align with regulatory, RTO and business requirements. 

What You'll Bring 

• Experience in training coordination, learning and development, workforce capability or operational training environments. 
• Proven experience developing and implementing training plans and competency frameworks. 
• Strong stakeholder engagement skills with the ability to build effective working relationships across multiple business areas. 
• Excellent planning, organisational and communication skills. 
• Experience working with Learning Management Systems and Microsoft Office applications. 
• Knowledge of competency-based training and assessment practices. 
• Experience within rail, transport, logistics, mining or another safety-critical operational environment will be highly regarded. 

Why join us? 

At Pacific National we value the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted. 

Some of the benefits we offer are: 

• Paid parental leave 
• Novated Leasing 
• Fitness Passport 
• Purchase leave program 
• Access to EAP program through Sonder 

We live by our Values: Make it Simple, Share More, Kindness, Gratitude, Curiosity, and Own It – helping us build strong connections and do our best work every day. 

Ready to deliver what matters? 

Click Apply Now and start your journey with Pacific National. 

Learn more at: https://www.pacificnational.com.au/careers 

Pacific National acknowledges the Traditional Custodians of the land on which we work, live and rail.