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People Services Associate Consultant (HR Associate)Hybrid

LocationColombo, Sri Lanka
Work TypeFull time
Positions1 Position
Published At:4 days ago
  • Human Resources - General
  • Human Resources - Assistant
  • Human Resources - Coordinator

At present, our team benefits from the flexibility of a full-time remote work arrangement. However, prospective employees should be open to a possible shift to a hybrid work model in the future, which may necessitate periodic attendance at an office location based on the evolving needs of our organisation.

Job no: RAKPA
Category: Cloud Atlantic, Oscar Wylee
  • Working from home allowance.
  • Company laptop provided.
  • Comprehensive medical insurance plan for you and your family.

Oscar Wylee is a leading optometry company with 130+ stores located in Australia, New Zealand and Canada, employing 1000+ worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique and fashionable product to all. 

We are an ambitious, solutions focused and energetic group passionate about making a positive difference to communities needing access to this important service. Our inhouse designers are influenced by the latest global fashion trends and bring the product to the customer direct from our manufacturers.

About the role

We are looking for a detail-oriented and proactive People Services Associate Consultant (HR Associate) to join our People Services (HR) team. This entry-level position plays a vital role in delivering efficient and compliant HR operations, with a strong emphasis on data accuracy and employee lifecycle support.

Reporting to a Sydney, Australia-based People Services Manager, you will be responsible for maintaining people data systems, supporting workplace compliance initiatives, and assisting with day-to-day HR transactions across our operations in Australia, New Zealand, and Canada.

This is a full-time position, working Monday to Friday.

Key responsibilities include:

  • Supporting the onboarding process for new hires, including offer reviews and user setup
  • Maintaining employee data across HRIS, LMS, and time-tracking systems
  • Coordinating offboarding processes and ensuring accurate separation records
  • Triaging Help Desk queries and providing first-level HR support
  • Reviewing reimbursement requests and coordinating approval processes
  • Assisting in workplace surveillance reviews related to conduct or theft concerns
  • Generating reports and supporting the analysis of people data.

About the person

To be successful in this role, you will be an organised, motivated self-starter who thrives in a dynamic environment and is committed to delivering high-quality service. You will ideally bring:

  • A Bachelor’s degree in Human Resources, Business Management, or a similar field
  • Basic knowledge of HR processes and employment laws in Sri Lanka (or in Australia, Canada or New Zealand is a plus)
  • Good written and spoken English skills
  • Strong attention to detail and the ability to handle different tasks at once
  • Confidence using computer systems such as Microsoft Office or Google Workspace (Gmail, Google Sheets, etc.)
  • The ability to keep information private and use good judgement
  • A logical way of thinking and solving problems
  • A positive, team-focused attitude and the ability to stay calm under pressure or during change

If you are interested in joining a growing global network of optometry service providers please apply. We look forward to reading your application.  

Due to the high volume of applications we typically receive for our roles we are only able to respond to shortlisted applications. However, by applying for this role you will have joined our talent community which will enable us to consider you for other opportunities. 

  • Published on 27 Jun 2025, 6:59 AM