People Services Associate ConsultantHybrid

Stay on trend with a free pair of prescription glasses every six months!

Oscar Wylee is a leading optometry company with 130+ stores located in Australia, New Zealand and Canada, employing over 1000 team members worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique, and fashionable product to all.

We are an ambitious, solutions-focused and energetic group passionate about making a positive difference to communities needing access to this important service. Our in-house designers are influenced by the latest global fashion trends and bring the product to the customer direct from our manufacturers.

About the role

We are seeking a proactive and organised People Services Associate Consultant to join our Sydney-based team in this new role.

In this permanent, full-time role, you will provide end-to-end HR support across the casual employee lifecycle. This includes being the first point of contact for casual team member and leader queries, ensuring onboarding and offboarding processes run smoothly, and maintaining accurate employee data and documentation.

You will work closely with our remote team of HR Consultants to deliver consistent, compliant and people-focused practices across the business. This is a great opportunity for someone with an understanding of HR coordination and compliance, looking to pursue a long-term career in human resources.

Key responsibilities include:

• Reviewing offers and ensuring screening standards are met
• Coordinating pre-boarding, onboarding and cross-boarding processes
• Managing offboarding, including casual inactivity processing
• Maintaining employment records in HR systems
• Supporting workplace compliance across Australia, Canada, and New Zealand
• Providing policy and procedural advice to store leaders
• Responding to People Services Help Desk queries

About the person

To thrive in this role, you’ll be a confident communicator and team player with a problem-solving mindset and a strong sense of initiative. Successful applicants will have:

• A Bachelor’s degree in Human Resources, Industrial Relations or a related discipline
• A sound understanding of HR practices and employment law compliance (preferably in Australia, Canada or New Zealand)
• Excellent communication skills, both written and verbal
• Strong organisational and time management skills
• Experience building effective working relationships across teams
• Proficiency in database systems and Microsoft Office or GSuite
• High levels of discretion and ethical judgement when handling confidential information
• The ability to stay calm, adapt to change, and prioritise competing tasks effectively. 

If you are interested in joining a growing global network of optometry service providers please apply. We look forward to reading your application.  

Due to the high volume of applications we typically receive for our roles we are only able to respond to shortlisted applications. However, by applying for this role you will have joined our talent community which will enable us to consider you for other opportunities with Oscar Wylee.