Client Partnership Executive

We are oOh!media (pronounced “oh!” media).  

oOh!media is the #1 Out of Home company in Australia and New Zealand.   

We exist to make public spaces better and brands unmissable, proudly leading the market with innovation, creativity, data and results. Our network plays an important role in the communities they are located, creating engaging environments that inform, entertain and inspire, while connecting brands with audiences at scale.   

We are oOh!media, and we are unmissable. 

Join us:   

We’re a team driven by creativity, innovation, and a sense of community. We show up every day ready to be bold, brave, and push the boundaries of Out of Home advertising. You’ll work alongside a group of talented individuals across Australia and New Zealand, all of whom are dedicated to raising the bar. If you’re ready to realize your potential and make an impact, join us.  

About the opportunity: 

•  Permanent role 
•  Based in north Sydney 

The Client Partnership Executive is crucial to the success of reo’s retail media sales function. This role ensures best-in-class campaign delivery, operational rigour, and a consistently high-quality client experience.

Working closely with Sales Leads, Ad Operations, Creative Operations, Marketing, and Customer Category & Marketing teams, this position focuses on pre- and post-sale execution support, workflow integrity, and campaign performance. It is a sales enablement and client delivery role that supports client partnerships through accurate campaign setup, proactive coordination, and disciplined CRM and process management.

Key Responsibilities:

Client Partnership & Sales Enablement

• Support client relationships by acting as a trusted delivery partner to Sales Leads.
• Serve as a key point of contact for clients during campaign delivery, ensuring a smooth and professional experience.
• Enable fast, accurate, and reliable responses to reduce friction and support repeat investment.
• Build strong working relationships with internal stakeholders to ensure seamless execution and issue resolution.

Campaign Management & Execution

• Coordinate and manage campaign setup across the sales process, including system and tool use for platform delivery.
• Work closely with Ad Operations, Ad Creative, and Customer teams to confirm bookings, manage timelines, and proactively resolve delivery issues.
• Monitor live campaigns in partnership with Ad Operations to ensure campaigns deliver as booked and communicate progress to clients.
• Identify, escalate, and support the resolution of risks or changes to campaign delivery.

CRM & Process Ownership

• Maintain complete, accurate, and up-to-date CRM records for all supported accounts and campaigns.
• Ensure briefs, bookings, campaign changes, and post-campaign outcomes are documented correctly.
• Act as a custodian of CRM hygiene within the sales pod, supporting internal visibility, reporting, and data confidence.
• Contribute to the continuous improvement of campaign and sales workflows through disciplined execution.

Reporting, Insights, and Planning Support

• Coordinate post-campaign reporting, ensuring delivery outcomes are clearly communicated and aligned with campaign objectives.
• Analyse campaign data to identify insights, trends, and opportunities for optimisation.
• Support Sales Leads with insights that inform future recommendations and repeat activity.
• Assist in responding to media briefs by supporting the development of tailored campaign recommendations and media plans.
• Ensure approved plans are translated accurately into bookings and campaign setups.
• Provide support for client planning, documentation creation, and Work In Progress (WIP) management.

Experience, Education & Skills Required

• Experience in a client-facing, campaign delivery, sales support, media operations, or administrative role within media, advertising, marketing, or a related environment.
• Exposure to working in fast-paced, deadline-driven environments with multiple stakeholders.
• Experience supporting sales teams or client partnerships is highly valued.
• Experience using CRM systems, media booking tools, or campaign platforms (e.g., Monday.com or Advendio) is desirable.

Education

• Bachelor’s degree in Marketing, Communications, Business, Media, or a related field.
• Equivalent practical experience or demonstrated interest in media, advertising, or client operations will also be considered.

Skills & Competencies

• Strong attention to detail and a high standard of accuracy in all work.
• Excellent organisational and time-management skills, with the ability to manage multiple campaigns and priorities simultaneously.
• Confidence working within structured processes and maintaining CRM and workflow discipline.
• Clear and professional communication skills, both written and verbal.
• Ability to interpret campaign data and support insight-led reporting.
• A proactive, solutions-focused mindset with the ability to identify issues early and support resolution.
• Strong collaboration skills and the ability to work effectively across sales, operations, and support teams.
• Competency with Microsoft Office (Word, Excel, PowerPoint, Outlook).

Our benefits and perks: 

• Competitive salary package  
• A positive, supportive workplace culture  
• Professional growth and development opportunities  
• Comprehensive, paid training and ongoing support  

If you’re curious, ready for a unique challenge, and want to make a real impact, we want to hear from you!  

At oOh!, we celebrate diversity and strive for an inclusive environment. We welcome applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, LGBTQIA+ individuals, and refugees.  

To be considered, applicants must be Australian citizens or permanent residents with full working rights in Australia, and all offers of employment are subject to employer-funded pre-employment checks including police, reference, and work rights verification, with additional checks such as credit, bankruptcy, drug and alcohol screening, or driver’s licence verification required for some roles.