Internal Account Manager (Auckland)

Do you thrive on building trusted relationships with your customers? 

We are recruiting for an Internal Account Manager to join our Sales team based in Wiri, Manukau, Auckland.

This role is a full-time, permanent position working 40 hours per week, from 8:00AM to 4:30PM, Monday to Friday.

Building strong relationships with customers across the country, this role needs a driven individual who genuinely wants to understand their customer needs and find solutions. With this being a desk-bound role, you will have an existing portfolio of customers where you will adopt a regular call-cycle and have a true partnering sales style.

The role requires an enthusiastic and passionate go-getter, who enjoys structure and reaching their targets. If you have a strong willingness to learn, a high level of resilience and is driven, we can teach you the rest.

Your day-to-day responsibilities will include:

• Executing customer call plans/conducting phone meetings
• Building strong working relationships with a portfolio of clients
• Analysing market and sales data to look for trends and to provide best outcomes for your clients
• Maintain customer records within our CRM and Sales portal

What this role will offer you:

• Opportunity to develop relationships within an existing portfolio and partner with your customers
• On-boarding and ongoing systems and product training to support your success
• An internal customer sales environment that allows innovation and room for career growth
• Recognition for results and effort
• Be part of a group that is passionate about sustainability.
• Be part of a team where work-life balance is encouraged and supported

What you need to bring to this role of Internal Account Manager:

• Equivalent to a bachelor’s degree and at least 12 months experience within a corporate working environment
• Proven experience in sales, account management, customer service (typically 3-5 years).
• Willingness for learning and developing new skills
• A genuine desire to build relationships and better understand your customers’ needs
• Passion and self-motivation to consistently provide outstanding Value to our customers that drives high results
• Resilience and perseverance
• A positive attitude and desire to become a great team member in our internal account management team

This is a great opportunity for the successful applicant to expand their professional skill set in a friendly and supportive team environment. In return for the above, you will be offered ongoing support and development opportunities to create a career not just a job!