CHSP Coordinator

About Us

Harbour At Home is recognised on the Coffs Coast and surrounds, with our care professionals known and trusted by local people for over 30 years.

A career at Harbour At Home is more than a job—it’s your chance to join a community of like-minded people that want to make genuine difference to others lives every day.

Join our dedicated team and bring personalised, person-centred care to elderly clients in their homes, helping them live healthier, more independent lives. You’ll be supported by a team that values you and nurtures your professional growth.

About The Role

We're looking for a Commonwealth Home Support Programme (CHSP) Coordinator to join our team.

As a CHSP Coordinator, you’ll be responsible for managing and coordinating support services including Flexible Respite, Domestic Assistance, and Home & Garden Maintenance. You’ll play a vital role in ensuring services are tailored to meet individual client needs, goals, and preferences.

Responsibilities include:

• Conducting regular client reviews and home visits to assess care needs
• Identifying and addressing risks, and following up on incidents and feedback
• Liaising with families, support networks, and health professionals
• Maintaining accurate and up-to-date care plans, agreements, and documentation
• Managing complaints and feedback in a timely, professional manner
• Participating in on-call duties every sixth week (with RDO in lieu)
• Supporting other tasks as directed by management

About You

You’re a compassionate and organised professional who brings both heart and structure to your work. You’ll thrive in this role if you have:

• Coordination or administration experience, ideally in aged or community care
• Knowledge of the aged care sector and Home Care Standards
• Strong verbal and written communication skills
• High attention to detail and commitment to accurate documentation
• Ability to prioritise tasks and manage time effectively
• A problem-solving mindset with initiative and reliability
• Empathy, patience, and a genuine desire to support others
• Dedication to delivering exceptional customer service

The Perks

• Work-life balance – flexible work arrangements to support work-life balance
• Varied and rewarding – Travel across Coffs Harbour and surrounding areas, from Grafton to Stewarts Point and up to Dorrigo
• Opportunities for professional growth and learning
• Meaningful impact – Help people stay safe, independent and well in their own homes
• Supportive team environment with like-minded, passionate colleagues

Ready to Join Us?

If you’re looking for a role where you can make a genuine difference, apply today! Let’s create better health outcomes together.