Care Partner (Aged Care)

About Us

Harbour At Home is recognised on the Coffs Coast and surrounds, with our care professionals known and trusted by local people for over 30 years.

A career at Harbour At Home is more than a job—it’s your chance to join a community of like-minded people that want to make genuine difference to others lives every day.

We truly connect with our clients and team. Here, you're not just an employee, you're part of a community that appreciates you and your unique contributions.

We offer flexibility to balance work and personal life, chances for growth and learning, and a supportive environment with people who share your passion for helping others.

If you want to work where your efforts make a real difference and you're valued for who you are, we welcome you to join our team.

About The Role

We’re seeking a compassionate and organised SAH Care Partner (Support at Home, formerly HCP) to join our team. In this client-focused role, you’ll coordinate personalised care that supports older people to live safely and independently at home.

Working closely with clients, families and health professionals, you’ll ensure services align with each person’s goals, preferences and changing needs.

Key responsibilities include:

• Ensure care and services are identified, planned and delivered in line with each client's needs, preferences and goals
• Identify and address risks to client safety, and document accordingly
• Follow up and resolve incidents and feedback in a timely and appropriate manner
• Conduct regular client reviews and home visits to keep support plans current and relevant
• Coordinate and schedule services with internal and external providers
• Act as a key point of contact for clients, families, GPs and other health professionals
• Organise family conferences and multidisciplinary case reviews
• Keep clients (and/or their representatives) informed of any changes to care plans, agreements or budgets
• Ensure client risks are managed and documented, including through the high-risk client register

About You

You are a compassionate, relationship-driven person with a passion for supporting older people to live safely and confidently at home. You’re a strong communicator, love solving problems, and are confident managing a busy caseload.

You’ll also bring:

• Case management experience, ideally in aged care or community care (3+ years' ideally)
• A sound understanding of Home Care Packages (and SAH) and sector compliance requirements
• Excellent communication and relationship-building skills
• Ability to manage competing priorities and adapt to change
• Technical/digital literacy
• Clinical qualification (e.g. RN/EN) – desirable

About The Perks

• Make a real difference – Support older Australians to live independently and with dignity.
• Supportive team culture – Work alongside a collaborative, values-driven team.
• Opportunities for growth and professional development
• Enjoy a meaningful role where no two days are the same

Ready to Join Us?

If you’re looking for a purpose-driven role where your efforts create lasting impact, we’d love to hear from you. Apply now and help deliver care that truly makes a difference.