Are you an experienced Production Support Engineer looking to make an impact in the banking sector?
Our client, a leading financial institution, is seeking a proactive and skilled professional to manage critical environments, troubleshoot cloud-based issues, and drive automation initiatives.
✔ Work with cutting-edge cloud technologies (Azure)
✔ Be a key player in incident management & system reliability
✔ Lead automation and change management initiatives
✔ Collaborate with top talent in the financial industry
🔹 Manage & Support Environments: Oversee SIT, Perf, ST, Dev, and Prod environments.
🔹 Troubleshoot & Resolve Issues: Identify root causes across OS, pipelines, scripts, and cloud systems.
🔹 Analyze & Monitor Logs: Use OpenSearch, Grafana, and AppDynamics for system insights.
🔹 Vulnerability Management: Patch systems and ensure security compliance.
🔹 Lead Change Management: Utilize ServiceNow and act as a change champion.
🔹 Automate & Optimize: Reduce manual efforts through scripting.
🔹 Ensure System Reliability: Provide production support and incident resolution.
Required Skills and Experience:
- Proven experience in production support (mid-to-senior level)
- Strong experience and knowledge of Azure, OS troubleshooting, and deployment topologies
- Experience with log analysis tools (OpenSearch, Grafana, AppDynamics)
- Strong Experience with ServiceNow and change management processes
- Proficiency in Python and Java (preferred)
- A problem-solving mindset with excellent collaboration skills
- Published on 01 May 2025, 5:25 AM