Senior Platform Engineer

We are seeking a highly skilled and hands-on Senior Platform Engineer to join our growing team. In this role, you’ll work at the intersection of cloud infrastructure, platform reliability, data systems, DevOps, and automation, contributing to high-impact projects that power critical banking operations and data-driven decision-making.

You will design and build robust, scalable platform services, support production and development environments, and automate end-to-end infrastructure and CI/CD processes. You’ll also contribute to monitoring, incident response, and optimization of large-scale distributed systems.

Key Responsibilities

• Environment & Platform Support
• Manage and support SIT, Performance, UAT, Dev, and Production environments across hybrid cloud setups.
• Architect scalable cloud-native solutions on Azure, AWS, and GCP, optimizing reliability and resource utilization.
• Monitoring & Observability
• Build and maintain monitoring dashboards using Grafana, OpenSearch, Kibana, and tools like Nobl9 for SLO management.
• Define and implement alerting strategies, backups, and observability pipelines for mission-critical systems.
• Automation & CI/CD
• Automate infrastructure and deployment pipelines using Terraform, GitHub Actions, Jenkins, and Ansible.
• Implement robust CI/CD for applications, data pipelines, and containerized services using Docker and Kubernetes.
• Troubleshooting & Incident Management
• Lead root cause analysis and performance tuning using system logs, cloud-native tools, and incident response frameworks.
• Build incident response tools powered by AI/ML (e.g., RAG-based LLMs, TensorFlow-based anomaly classification).
• Security & Change Management
• Drive vulnerability remediation through patching and automated security compliance workflows.
• Champion change management using ServiceNow, participating in structured change control and release planning.
• Data & AI Platform Enablement
• Design and deploy data visualizations and AI-driven automation solutions for internal analytics, using VertexAI, Langchain, BigQuery, Spark, and Airflow.
• Support large-scale data lake platforms, with emphasis on data quality, performance, and compliance.

Must have skills and Experience:

• 6+ years of experience in platform engineering, DevOps, SRE, or cloud infrastructure roles.
• Proven ability to work across multi-cloud environments (Azure, AWS, GCP) and on-premise/hybrid setups.
• Strong programming and scripting skills in Python, Go, Java, or Node.js.
• Deep understanding of observability, infrastructure as code, and CI/CD practices.
• Experience supporting data platforms, AI/ML pipelines, or cloud-native services at scale.
• Skills and Experience with tools such as:
• Terraform, Jenkins, GitHub Actions, Docker, Kubernetes
• OpenSearch, Grafana, AppDynamics, Kibana, Airflow
• ServiceNow, Ansible, Spark, MySQL/Oracle/MongoDB
• Excellent communication, documentation, and stakeholder engagement skills.
• A mindset of continuous learning, mentorship, and technical excellence.
• Experience with LLM integration in incident response tooling (e.g., Langchain, RAG, Vector Search).

Nice to Have

• Background in machine learning platforms, including model deployment and monitoring.
• Contributions to automation of compliance or security patching processes.
• Participation in agile, DevSecOps, or Site Reliability Engineering (SRE) practices.

Why Join Us?

• Work with cutting-edge cloud, AI/ML, and DevOps technologies
• Be a key contributor to resilient banking infrastructure used by millions
• Join a collaborative team that values innovation, mentorship, and impact
• Competitive compensation, flexible working, and career development opportunities