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Administration Assistant - Illoura

LocationWangaratta VIC 3677, Australia
Work TypePart time
Positions1 Position
Job no: RF8A6
  • Part Time, Permanent Contract
  • 64 hours per fortnight

NHW have an exciting internal opportunity for a highly organised, people-focused, and ready to take on a central support role in aged care? Illoura Residential Aged Care Service, part of Northeast Health Wangaratta, is seeking a dedicated Administrative Assistant to be the welcoming face and vital operational support of our offsite facility.

As the first point of contact at Illoura, you’ll play a pivotal role in delivering high-quality administrative and financial support services. Your daily responsibilities will include:

  • Reception and front-desk duties, creating a positive and professional first impression.
  • Managing, coordinating, and reviewing financial administrative functions.
  • Handling debtor accounts, Medicare funding claims, and residential aged care agreements.
  • Providing accurate reporting and administrative support to ensure smooth facility operations.

We are looking for someone who thrives in a dynamic environment, demonstrates a high level of attention to detail, and has excellent communication and customer service skills.

Please address the following questions in your Cover Letter, in no more than two pages:

  1. Describe a Learning opportunity you've experienced in your career.
  2. How you have managed a difficult situation with a patient/family.
  3. How will your skills/experience add value to this role.
  4. Why do you think you are the right person for this position

Applying for the role:

  • Please ensure you have first spoken to your manager about your interest in the role.
  • Enquiries can be made with Kate Marshall on (03) 5721 0302
  • A PD for this role can be downloaded below
  • Applications must include a Cover Letter with referees and a signed Statutory Declaration
  • To apply for this position hit Apply Now or request the job link via careers@nhw.org.au. The job link will allow you to access the campaign from home without internal intranet access.
  • Applications close Sunday, 18th May 2025