Program CoordinatorRemote

Are we right for you? 

We set the bar higher by bringing our unique talent and points of view to the table every day, we value diversity in talent as well as in thought, it helps us achieve our goals. We are curious and comfortable with change and are willing to take risks to be the partner and employer of choice. Most importantly, with everything we do, we put our clients and workforce first. 

How You Will Impact Company Success 

The Program Coordinator supports multiple program teams and will assist in the day-to-day running of the account by ensuring all key tasks are fulfilled and executed timely. You will assist the program team as a resource related to your area of responsibility and ensure timely and quality service is delivered to our associates and clients.  

What Are Your Key Accountabilities / Tasks 

• Execute missing timesheet reports to send out reminders to workers and managers ensuring that time registers, payments to workers and invoicing to clients are accurate and timely.
• Identify assignments ending to inquire about worker extensions and process extensions in Vendor Management Systems.
• Ability to function in a problem-solving capacity for timekeeping and invoicing matters.
• Play a lead role in assisting the program team with a variety of projects and day-to-day responsibilities.
• Implement & maintain a best-in-class associate engagement program. 
• Other Duties as Assigned 

What You Will Bring Here 

• Minimum of two years of experience, preferably working as a Managed Service Provider or in an agency side staffing environment that serves MSP accounts.
• Ability to multitask and work within several systems simultaneously.
• Strong Communication, Writing, and Customer Service skills.
• Personable, driven, organized, and ambitious team player; looking to master their responsibilities to help create accountability and share ideas on improvements.
• Ability to function in a fast-paced, high-volume environment while prioritizing your workload and keeping the team aware of quickly changing priorities 
• Financial Acumen- basic understanding of why certain process improvements are important and how they impact revenue and profit creating a desire for efficiency and timely execution of all tasks
• Minimum of a HS diploma or GED.

Desired Technical Skills and Knowledge 

• Intermediate MS Excel (Formulas/Pivot Tables), and Outlook skills.
• Experience with VMS systems (Beeline/Fieldglass/VNDLY) highly preferred

Desired Soft Skills

• Excellent Customer Service skills
• Strong analytical skills and ability to triage various work priorities.
• Experience with Microsoft Teams
• Exceptional Attention to detail and organizational skills, to help maintain reporting and tracking on all activities

 Core values are the bedrock of our organizational culture and the guiding principles for all employees. Embracing these values leads to individual and collective success, fostering a positive work environment and strong relationships. Our company competencies encapsulate our values and business practices, ensuring every team member enjoys a fulfilling and productive experience.

PASSION

Generating positive energy among clients, suppliers, employees, and co-workers is at our core. This energy inspires high-quality performance and encourages a continuous quest for excellence.

ENGAGEMENT

We embrace the differences and uniqueness of all aspects of our business, including talent, clients, suppliers, and industry segments. Recognizing these differences inside and outside the organization broadens perspective and knowledge and catalyzes new opportunities.

ACCOUNTABILITY

Taking responsibility for reaching a goal or completing a task improves performance, increases feelings of competency, and strengthens commitment. Delivering on time demonstrates trust and dependability, essential building blocks for success.

EXTRAORDINARY TEAMWORK

Collaboration produces innovative ideas and initiatives that generate market-leading results. Constructive teamwork creates a safe and honest environment for experimentation, creativity, coaching, and improved performance.

INNOVATION

We strive to outthink and outperform the competition. We constantly drive and encourage creative ideas and solutions that add value and foster continuous improvement.

INTEGRITY

Integrity is central to building trust in all business areas. It is the foundation for establishing meaningful relationships and ensures the preservation of high-quality and ethical practices.

What We Provide You: 

The salary at hire is expected to be between $50- $60k per year. Performance-based variable compensation may be provided as part of the compensation package.

• Healthcare Benefits including Group Medical, Prescription, Vision & Dental Coverage(s) through pre-tax deductions (United Healthcare)
• Health Savings Account (Optum)
• Company provided Basic Life and Accidental Death and Dismemberment Insurance (New York Life)
• Voluntary Short and Long Term Disability (New York LIfe)
• Whole Life / Accident Insurance / Critical Illness Insurance (UNUM)
• Company-provided Employee Assistance Program (EAP)
• Commuter Benefits
• 401K Plan; fully vested at third anniversary
• No maximum cap on PTO, take leave when needed.
• Paid Holidays, and Floating Holidays each year
• Paid Parental leave
• Discount program

nextSource is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

nextSource is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at talent@nextSource.com.