Supplier Partnership Audit Specialist

Are we right for you? 

We set the bar higher by bringing our unique talent and points of view to the table every day, we value diversity in talent as well as in thought, it helps us achieve our goals. We are curious and comfortable with change and are willing to take risks to be the partner and employer of choice. Most importantly, with everything we do, we put our clients and workforce first. 

How You Will Impact Company Success 

The Supplier Partnerships Specialist is required to develop a complete understanding of nextSource’s strategic supplier partner process, methodology, and deployment and will develop the ability to identify and communicate the integrity of our supplier management process, our value proposition, and competitive advantage of our solution to prospects, internal resources, and partners.

 The Supplier Partnerships Specialist is responsible for owning the supplier audits schedule in addition to data collection and supplier follow-up. This role will work closely with the Director to analyze the audit results. This role will also assist with supplier and IC onboarding, managing Freshdesk tickets for supplier audits and partnerships, and working as part of an overall supplier partnerships team. The Supplier Partnerships Specialist will at times be involved in program-related activities, these may include but not be limited to, SOP creation, process excellence activities, go live implementations, and clean-up activities related to audits, data storage, and contract storage. 

What Are Your Key Accountabilities / Tasks 

ACCOUNTABILITY 1: ONGOING SUPPLIER MANAGEMENT THROUGH AUDITS

• Perform supplier audits, as required per supplier contract/customer terms as instructed by Director, Supplier Partnerships, and program office.
• Communicate to suppliers and send out audit information.
• Audit each record received and document deficiencies.
• Evaluate records to compile results for internal consumption by leadership and program teams and communicate to supplier outcome of the audit.
• Create PowerPoint presentations of the results.
• Work with the director to present these to the client and program teams.

 ACCOUNTABILITY 2: SUPPLIER IDENTIFICATION AND ONBOARDING

• Maintaining, monitoring, or organizing information for supplier prospects and new suppliers.
• Partner with program teams and contracts team to track the administration of suppliers contracts.
• Ensure proper communications in the supplier contracting process, to ensure maximum participation/availability.
• Vet all documentation, including W9, ACH, COI in bunker portal, Supplier information and any required documentation per the program team.
• Ensure proper tracking of enrollment efforts and daily updates of tracking reports for the program team on the supplier onboarding tracker.
• Facilitating supplier set up in GP through AP and track.
• Supplier set-up in QuickBase and documenting their diversity status, location, skill sets and additional information.
• Work with the helpdesk team to ensure suppliers are set up in VMS.
• Ensure all documentation is complete before activating the supplier.
• Collect and manage supplier data through new client implementations
• Lead customer implementation calls related to supplier onboarding/contracting.

 ACCOUNTABILITY 3: ONGOING SUPPLIER MANAGEMENT

• Serve as nextSource POC for the supplier partnerships inbox in Freshdesk and manage to the 4 hour KPI response time.
• Speak with supplier prospects on a weekly basis and document information in QuickBase.
• Maintain a "customer service" rapport with the suppliers and ensure open communications.
• Build and maintain notes on advancements, new opportunities to highlight periodically throughout the partnership.
• Maintain supplier database (quick base) with current information.
• Ensure management of all document storage/retention requirements
• When possible, meet in person with the supplier for ongoing relationship building and supplier advocacy.
• Assist with preparation for supplier town halls, forums, and scorecard sessions.

 ACCOUNTABILITY 4: OFFBOARDING SUPPLIERS (SUNSET AND TERMINATION)

• Work with contracts to send communications to suppliers regarding the change in status as an approved partner.
• Facilitate any calls with the program team to ensure the supplier partner is aware of the rationale for the change.
• Ensure final invoice is processed.
• Ensure helpdesk deactivates supplier in VMS.
• Ensure contracts terminate the agreement. 

What You Will Bring Here 

• Excellent organization and tracking skills.
• Excellent attention to detail.
• Experience with reports development, documentation of process and training, supplier management or client program support
• Must have exceptional communication skills specifically in writing and transmission of new information to internal program teams.  
• Use of ticketing systems such as Freshdesk.
• Excellent internal and external supplier facing skills and professional presence.
• Customer/Client Focus.
• Self-motivated to take on and challenge current processes or delivery and enhance to elevate the nextSource brand.
• Problem Solving/Analysis.
• Personal Effectiveness/Credibility.
• Reliability/Accountability with deadlines.

Desired Technical Skills and Knowledge 

• Strong working knowledge of MS Office applications (i.e., Word, Excel, and PowerPoint), email and Internet applications with the ability to learn others quickly.
• Strong working knowledge of MSP programs, Staffing suppliers and the needs of customers.
• Strong analysis skills and sound decision-making skills.
• Experience using various VMS tools and their reporting platforms.

Work Conditions

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is largely a sedentary role; however, it may require the ability to lift files or other objects (up to 15 pounds).

What We Provide You

• Healthcare Benefits including Group Medical, Prescription, Vision & Dental Coverage(s) through pre-tax deductions (United Healthcare).
• Health Savings Account (Optum).
• Company provided Basic Life and Accidental Death and Dismemberment Insurance (CIGNA).
• Voluntary Short- and Long-Term Disability (CIGNA).
• Whole Life / Accident Insurance / Critical Illness Insurance (UNUM).
• Company-provided Employee Assistance Program (EAP).
• Commuter Benefits.
• 401K Plan.
• No maximum cap on PTO, take leave when needed.
• Paid Holidays, and Floating Holidays each year.
• Paid Parental leave.

The salary at hire for experienced candidates is expected to be between $52K - $57K per year. Performance-based variable compensation may be provided as part of the compensation package.

nextSource is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

nextSource is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at talent@nextSource.com.