Analyst, Digital Device and Non Test Publication Fulfillment (Contract)Remote

Position: Analyst, Digital Device and Non Test Publication Fulfillment (Contract)

Team: Operations

Location: Remote

Mode: Contract - Temporary Role

About the Opportunity

As the Analyst, Digital Device and Non Test Publication Fulfillment, you will support the planning, execution, and monitoring of device-related operations that enable successful assessment delivery. You will also be responsible for day to day management  of non-test publications, as well as support functions for the Logistics team.  This role requires an operational generalist with strong analytical, project management, and technical skills to design and deliver effective business processes.

In this role, you will: 

Device and Non Test Publication Fulfillment Operations

• Manage device lending order communications, ensuring accurate, timely outreach to students, sponsors, and administrators.

• Oversee non test publication (NTP) order processing and coordinate follow-up steps to ensure fulfillment accuracy.

• Track all inbound international devices and maintain accurate reconciliation records for device tracking.

• Monitor and support the ASN (Advanced Shipment Notice) process, resolving discrepancies as needed.

• Perform AP Professional Development workshop order troubleshooting, partnering with vendors and internal teams to resolve issues quickly. 

Internal Order & Inventory Management

• Manage NTP catalog updates, including new item creation, item activation/deactivation, and other maintenance tasks.

• Triage, place, and track all internal NTP orders, ensuring timely fulfillment and proactive issue resolution. 

Vendor & Reporting Workflow

• Download and process daily vendor reports (CRA and AP), ensuring access for all team members

• Perform weekly AP SFTP file purging to maintain clean, organized data environments. 

Communication & Workflow Management

• Oversee Fulfillment mailbox management, ensuring timely responses and proper routing of inquiries.

• Support cross-functional teams by providing clear, timely operational updates and troubleshooting support.

Pay Rate:  $35-$38/hour (DOE)

nextSource is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure, and life experiences or for any other reason.

nextSource is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at talent@nextSource.com.

What nextSource Provides:

• Healthcare Benefits including Medical, Prescription, Vision & Dental Coverage | United Healthcare
• Voluntary STD & LTD | New York Life
• 401(k) Retirement Planning | Fidelity
• Discount Program

*You are Eligible to participate in the benefits program if you are considered a full-time employee of nextSource, working at least 30 hours per week on a consistent basis. Your coverage will be effective on the 1st of the month following 60 days of employment.