Trading Floor IT Support AnalystHybrid

Trading Floor IT Support Analyst Houston, TX | Hybrid, 2 to 3 days onsite per week | Contract $50 to $54 per hour

We're hiring a Trading Floor IT Support Analyst for a long-term contract opportunity in Houston. The initial term is 6 months with strong potential to extend well beyond a year based on performance and ongoing business need.

This is a hands-on role embedded with a high-performing trading environment. You'll be the go-to local resource for trading floor users who need fast, accurate support to keep business-critical systems running.

What you'll do

• Provide first-level floor support across Windows OS, PC hardware, networking, M365, Exchange, and Active Directory
• Troubleshoot trading-specific applications, external information services, and online trading platforms
• Partner with the global service desk, application teams, and external vendors to resolve issues that escalate beyond floor-level support
• Mentor and onboard new permanent and contract staff at the local site
• Support software and hardware rollouts, annual business continuity testing, and ongoing process improvements
• Apply security, compliance, and equipment processes consistently
• Build strong working relationships with business users and IT stakeholders

What we're looking for

• Recent, hands-on IT floor support or desktop support experience
• Strong working knowledge of Windows OS, PC hardware, networking, M365, Exchange, and Active Directory
• Experience supporting business-critical applications, ideally in trading, financial services, or another high-pressure environment
• Confident communicator who can work directly with demanding business users
• Comfortable troubleshooting urgent issues onsite and coordinating across internal teams and outside vendors
• Some scripting, automation, or light app/tool development experience is a plus
• Oil and gas or trading and supply industry experience is a strong differentiator

What won't work for this role

• Helpdesk-only or fully remote support backgrounds with no onsite or floor exposure
• No recent hands-on experience with Windows, M365, Exchange, AD, PC hardware, or networking
• Pure developer or pure infrastructure profiles with no end-user support work
• Remote-only expectations, as this role requires consistent onsite presence

Compensation $50 to $54 per hour, based on experience and qualifications.

Important notes

• We are unable to engage with third-party vendors or agencies for this role
• Candidates must be legally authorized to work in the United States without current or future visa sponsorship
• No C2C or corp-to-corp arrangements. W2 only.

nextSource is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure, and life experiences or for any other reason.

nextSource is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at talent@nextSource.com.

What nextSource Provides:

• Healthcare Benefits including Medical, Prescription, Vision & Dental Coverage | United Healthcare
• Voluntary STD & LTD | New York Life
• 401(k) Retirement Planning | Fidelity
• Discount Program

*You are Eligible to participate in the benefits program if you are considered a full-time employee of nextSource, working at least 30 hours per week on a consistent basis. Your coverage will be effective on the 1st of the month following 60 days of employment.