Reunion Customer Service Representative

Location:        Providence, RI (Hybrid)

Type:                Temporary

Duration:        March – June 2024

Hours:              40 per week

Pay Rate:        $22.00 per hour

The Reunion Customer Service Representative provides administrative support to the Alumni Relations Department.

Qualifications:

·      Proficiency with Google Suite (sheets, docs, forms, mail, etc.).

·      Proficiency with Mailchimp and Airtable (planning timeline tool).

·      Comfortable learning new technology.

·      Excellent customer service and communication skills.

·      Able to respond calmly and professionally to numerous phone and email inquiries.

·      Strong multi-tasking skills.

·      Ability to work efficiently in a fast-paced environment with ability to pivot.

·      Must be resourceful with a positive “can-do” attitude.

·      High School Diploma with 3-5 years’ experience, some college preferred.

·      Able to work Commencement (e.g. Memorial Day weekend).

Additional Details:

·      Hybrid – 3 days onsite (Monday & Tuesday mandatory, third day is flexible).

·      Parking – on street

nextSource is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure, and life experiences, or for any other reason.

nextSource is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at talent@nextSource.com.