Credit Analyst

We invite you to join our Talent Community of Credit Analysts. Our client has an ongoing need for them at their Garden Grove location.

The position is often a 6-month contract to hire opportunity. You'll be responsible for conducting credit investigations and analyzing credit information pertaining to loans in support of the mortgage underwriting process. This includes verifying and updating credit data as requested by clients. You'll provide key operational support to our Production Team by managing the credit report supplement process

We're looking for someone passionate about:

• Providing exceptional customer service and problem resolution via phone and email
• Responding to inbound consumer and client inquiries and complaints
• Performing administrative tasks like correspondence, data entry, and internet research
• Analyzing credit files to identify missing or changed data
• Supporting the team however needed to deliver quality services

The ideal candidate will have:

• Background in credit reporting, loan servicing, mortgage banking, and/or call centers
• 1 year of mortgage industry and/or credit experience
• Good PC and typing skills (25 wpm)
• Effective written and verbal communication skills
• Outstanding customer service skills and understanding of customer satisfaction
• High school diploma required; college degree preferred

We offer a competitive hourly pay rate of $22.00.

Shift: 8:30 AM - 5:00 PM PST | Location: Garden Grove, CA 92843

If you're a problem-solver who thrives in a fast-paced environment helping customers, we want to hear from you! This is a great opportunity to use your administrative and analytical skills to provide mortgage support services.

nextSource is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure, and life experiences or for any other reason.

nextSource is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at talent@nextSource.com.

What nextSource Provides:

• Healthcare Benefits including Medical, Prescription, Vision & Dental Coverage | United Healthcare
• Voluntary STD & LTD | New York Life
• 401(k) Retirement Planning | Fidelity
• Discount Program

*You are Eligible to participate in the benefits program if you are considered a full-time employee of nextSource, working at least 30 hours per week on a consistent basis. Your coverage will be effective on the 1st of the month following 60 days of employment.