Senior Library Assistant | Kaiāwhina Matua - Pukapuka

Nelson Public Libraries are busy, dynamic environments, at the hub of our community. We are seeking an enthusiastic, friendly customer focused team member to join us.

About Nelson Public Libraries | E pā ana ki ngā whare mātauranga o Whakatū

Nelson Public Libraries are a vibrant, community‑centred hub where imagination, learning, culture, and connection come to life. We are proud to provide welcoming spaces, diverse collections, and services that empower our community to thrive.

About the role | Kō tēnei tūranga mahi

Nelson Public Libraries are busy, dynamic environments, at the hub of our community. We are seeking an enthusiastic, friendly customer focused team member to join our team. This role works an average of 40 hours per week, over a 4 week roster. The roster will include weekend work, one weekend of every four.

In this role, you’ll take the lead in delivering exceptional customer service across Nelson Public Libraries. As a key point of contact in the public area, you’ll support staff with day-to-day operational queries and help maintain high service standards. You’ll also assist with team administration, support collection management tasks, and contribute to project work that helps keep our libraries running smoothly and efficiently.

About you | Ko ngā pūmanawa ō

 The ideal candidate will have:

• A good level of digital competence and confidence across a range of technology (including mobile devices and computer software such as MS Office: Outlook/Word/Excel/Powerpoint)
• Demonstrated leadership potential
• Effective communication skills, both in person and written
• Strong relationship management skills
• Excellence and commitment to customer service
• Good judgement
• The ability to adapt and make improvements part of every day work
• Initiative, prioritisation and time management skills
• A desire to collaborate, learn and share knowledge

What we offer | Ko ngā painga mōu

• Wellbeing leave, platforms and initiatives
• A fully subsidised health insurance scheme
• Generous leave provisions
• Learning and professional development opportunities
• Access to various employee benefits and discounts
• Opportunities to contribute to meaningful projects that shape our community's wellbeing and future
• Mountains, beaches and national parks at your doorstep

At Nelson City Council, we are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels safe, valued, and has a true sense of belonging. We welcome applications from people of all backgrounds, including those from diverse ethnicities and cultures, LGBTQ+ communities, neurodivergent individuals, and people with disabilities. If you require any assistance with your application, please don’t hesitate to get in touch.

Applications close | Rā whakakapi

9am Tuesday 14 April 2026. Applications will be reviewed as received, and the vacancy may close early if a suitable candidate is found. We encourage you to apply without delay.

For further enquiries | Ina he pātai anō, whakapā mai

Please reach out to Lucy Mitchell, Team Leader Collections & Support Services on lucy.mitchell@ncc.govt.nz or 022 019 8178