Medical Receptionist - Permanent Part Time - Cobram

We're looking for a friendly, organised, and proactive Medical Receptionist to join our busy General Practice team. You'll be the first smile our patients see and the calm voice they hear—playing a vital role in delivering exceptional patient care every day.

What you'll be doing:

• Welcoming patients with warmth and professionalism.
• Managing appointments and busy phone lines.
• Supporting doctors, nurses, and the wider clinical team.
• Handling billing, making appointments and administrative tasks.
• Keeping the reception running smoothly, even on the busiest days.

You'll shine if you:

• Have outstanding customer service skills.
• Can juggle multiple tasks without missing a beat.
• Are confident using computers and learning new systems.
• Stay calm under pressure and enjoy working as part of a team.
• Have previous medical reception experience (preferred but not essential—we value attitude just as much!).

Why you'll love working with us:

✨ Supportive, collaborative team culture

✨ Opportunity to grow and develop your skills

✨ Meaningful work that makes a real difference to our community

✨ A workplace where every day is different

Position:      Medical Receptionist

Location:    Cobram Medical Clinic

EFT/Hours:  0.4 EFT (32 Hours Per Fortnight)

Status:        Permanent Part Time

Hourly Rate: $28.86 per to $34.00 hour plus 12% superannuation 

About the Role

NCN Health is seeking a Medical Receptionist to join our GP Medical Clinic in Cobram. This key position requires a broad skill set to manage the full range of reception duties, support the smooth operation of the clinic, and contribute to high‑quality patient care.

As the first point of contact for patients and visitors, the Medical Receptionist plays a vital role in creating a welcoming environment. The position focuses on delivering excellent customer service while helping ensure the clinic runs efficiently day to day.

About You

• Exceptional customer focused administration experience.
• Vaccination against seasonal Influenza (mandatory)
• Vaccination against Covid-19 (recommended)
• Certificate III in Office Administration or equivalent
• Ability to work in a busy office environment to self-manage demanding and changing workloads and competing priorities
• Excellent communication, interpersonal and organisation skills including demonstrated ability to liaise with people from diverse backgrounds
• Previous medical reception experience (desired)
• Best Practice software knowledge (desired)
• Demonstrated ability to work under pressure
• Demonstrated capacity of using initiative and ability to work unsupervised

What We Offer

At NCN Health, we are investing in creating a joyful workplace, where people feel connected, respected and supported to thrive and achieve their full potential. Our employee benefits are designed to support both your professional and personal wellbeing.

• Professional and career development
• Reward and recognition program
• Health and wellbeing program
• Social club membership and events
• Employee Assistance Program (EAP) for you and your family
• Salary packaging options to increase your take home pay
• Free on-site car parking and bike parking
• NCN Health uniform
• Local community discounts (e.g., fitness club)

Enquiries

Nicole Hughes, Acting Practice Manager, Phone: 03 5871 0800

For further information please refer to the position description and submit a response to the Key Selection Criteria for your application to be considered.

Closing Date

Tuesday 1 September 2026 at 11:59pm

Applications will be reviewed as they are received and selection activity (e.g., interviews) may commence prior to the advertised closing date.

Need help submitting your application? Contact the Hiring Manager listed above or call the NCN Health People and Culture Team on 03 5862 0577.

About Us

NCN Health is a regional health service located in the Moira Shire of Victoria, approximately three hours north of Melbourne, providing healthcare to residents of, and visitors to, Cobram, Nathalia and Numurkah and their surrounding communities.

With a caring, dedicated, engaged and diverse workforce of over 500, we proudly serve a population of up to 18,000 people and are committed to providing safe, high quality care and services that improve the health and wellbeing of our patients and the community.

Why Join Us?

We are an equal opportunity employer, actively fostering and promoting a fair, equitable, diverse and inclusive workplace culture that welcomes and values people of all abilities, ages, backgrounds, cultures, genders and identities.

We encourage and support applications from people identifying as Aboriginal and Torres Strait Islander, with lived experience of disability, from the LGBTIQA+ community and from culturally and linguistically diverse backgrounds.

We are proud to be a Child Safe workplace that champions the safety, protection and wellbeing of all children. We have zero tolerance of abuse, violence, bullying, harassment and discrimination in all forms, and are committed to ensuring the safety of both our patients and people.

NCN Health does not accept unsolicited resumes from recruitment agencies/third parties and will not be liable, or responsible for, any fees or costs associated with their submission.