Operations Manager Primary and Community Services - Permanent Part Time - NCN Health

Position:      Operations Manager Primary and Community Services

Location:      Across NCN Health

EFT/Hours:  0.8 EFT (up to 64 Hours Per Fortnight)

Status:         Permanent Part Time

Hourly Rate: Dependent on skills and qualifications plus 12% superannuation 

About the Role

NCN Health has an exciting opportunity for a Operations Manager Primary and Community Services to join our Primary and Community Services team.

The Operations Manager Primary and Community Services will provide operational leadership, management and support to the broad portfolio of primary health, community health and home care services across NCN Health. The role works in partnership with the Director Primary and Community Services and department managers to ensure the effective and efficient delivery of integrated, high quality, person centred services that meet community need and organisation objectives.

The Operations Manager Primary and Community Services will support the day-to-day operational oversight, workforce management, and the implementation of service improvement initiatives and projects related to the directorate. The position plays a key role in supporting program managers to achieve performance targets, maintain regulatory compliance and foster a culture of safety, accountability, continuous improvement and innovation across the primary, community and home care programs to improve consumer care outcomes.

About You

• Vaccination against seasonal Influenza (mandatory)
• Vaccination against Covid-19 (recommended)
•  A tertiary qualification in health, management or a related field, including current registration with AHPRA (Australian Health Practitioner Regulation Agency) where required, or other relevant professional body.
• Operational management experience within community health, primary health or aged care services and ability to provide effective leadership, foster collaboration and integration, and motivate a team in a multi-disciplinary environment, while ensuring commitment and adherence to the principles of quality health care.
• Demonstrated experience in quality improvement processes and ability to lead improvement or service innovation activities.
• Knowledge of legislative, regulatory and funding requirements relevant to primary, community health and aged care services.
• Highly developed interpersonal, negotiation and communication skills to build effective relationships with staff, consumers and stakeholders.
• Demonstrated high level of written and verbal communication skills with the ability to develop and maintain collaborative partnerships with internal and external stakeholders.
• Excellent time management and organisational skills with an ability to efficiently manage multiple demands and tasks simultaneously.
• Highly developed computer literacy skills including proficient use of Microsoft applications (Outlook, Word, Excel) and experience including accurate and timely client data management.

What We Offer

At NCN Health, we are investing in creating a joyful workplace, where people feel connected, respected and supported to thrive and achieve their full potential. Our employee benefits are designed to support both your professional and personal wellbeing.

• Professional and career development
• Reward and recognition program
• Health and wellbeing program
• Social club membership and events
• Employee Assistance Program (EAP) for you and your family
• Salary packaging options to increase your take home pay
• Free on-site car parking and bike parking
• NCN Health uniform
• Local community discounts (e.g., fitness club)

Enquiries

Robyn Sprunt, Director Primary and Community Services, Phone: (03) 5862 0511

For further information please refer to the position description and submit a response to the Key Selection Criteria for your application to be considered.

Closing Date

Tuesday, 18th November 2025 at 11:59pm

Applications will be reviewed as they are received and selection activity (e.g., interviews) may commence prior to the advertised closing date.

Need help submitting your application? Contact the Hiring Manager listed above or call the NCN Health People and Culture Team on 03 5862 0577.

About Us

NCN Health is a regional health service located in the Moira Shire of Victoria, approximately three hours north of Melbourne, providing healthcare to residents of, and visitors to, Cobram, Nathalia and Numurkah and their surrounding communities.

With a caring, dedicated, engaged and diverse workforce of over 500, we proudly serve a population of up to 18,000 people and are committed to providing safe, high quality care and services that improve the health and wellbeing of our patients and the community.

Why Join Us?

We are an equal opportunity employer, actively fostering and promoting a fair, equitable, diverse and inclusive workplace culture that welcomes and values people of all abilities, ages, backgrounds, cultures, genders and identities.

We encourage and support applications from people identifying as Aboriginal and Torres Strait Islander, with lived experience of disability, from the LGBTIQA+ community and from culturally and linguistically diverse backgrounds.

We are proud to be a Child Safe workplace that champions the safety, protection and wellbeing of all children. We have zero tolerance of abuse, violence, bullying, harassment and discrimination in all forms, and are committed to ensuring the safety of both our patients and people.

NCN Health does not accept unsolicited resumes from recruitment agencies/third parties and will not be liable, or responsible for, any fees or costs associated with their submission.