Senior Manager Operations, Financial Crimes

This isn’t business as usual. It’s a chance to shape what comes next.

With the merger of MyState and Auswide Bank, we’ve grown into a dynamic group made up of four trusted brands – MyState Bank, Auswide Bank, SelfCo, and TPT Wealth. This evolution brings broader capability, greater impact, and a stronger platform for operational excellence and innovation.

We’re building a business that’s fit for the future, and protecting our customers from financial crime is a vital part of that. That’s where you come in.

We’re looking for a Senior Manager Operations, Financial Crimes, based in Hobart, Brisbane or Bundaberg, to lead our operational financial crime capability across the MyState Group. This is a hands on leadership role, responsible for delivering a robust, customer-conscious financial crime operation that meets regulatory requirements and drives continuous improvement.

A Day in the Life

You’ll lead a team of specialists dedicated to protecting our customers and the business from financial crime – including scams, fraud, AML/CTF, KYC and sanctions-related activity. You’ll keep the rhythm of the operation tight, delivering against KPIs, maintaining service levels, managing workflows, and ensuring we stay ahead of emerging threats and regulatory shifts.

You’ll partner closely with risk, compliance, customer service, and technology teams to strengthen controls, uplift capability, and deliver better outcomes for customers. You’ll lead with purpose and clarity, ensuring issues are escalated early, insights are shared across the business, and your team is supported with the coaching, tools and training they need to do their best work.

What You’ll Bring

You’re an experienced operations leader with a strong background in financial crime. You bring energy, structure and a practical mindset to high-volume environments – with the ability to lead through change, adapt quickly, and keep your team focused on what matters.

You’ve worked in fraud and scams, AML/CTF and emerging typologies. You’re a capable people leader who sets high standards and builds high-performing teams. You’re confident using data to inform decisions and shape reporting, and experienced in supporting financial crime projects as an SME. You know how to balance risk, service and compliance and you never lose sight of the customer experience.

ACAMS qualification or relevant tertiary studies will be highly regarded.

Why Join Us?

This is a rare opportunity to lead the Financial Crime Operations function during a time of growth and integration. You’ll shape strategy, build capability and influence how we protect our customers. You’ll be part of a collaborative team that values initiative, invests in people, and delivers with purpose.

Ready to protect what matters most? Apply now.

To apply, click “I’m interested” by midnight Sunday 15 June 2025.

For more information or a copy of the position description, contact us at talent@MyState.com.au.

Employment with MyState is subject to a Bankruptcy, Police and Credit check to verify your suitability to work in the finance sector.

MyState Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment for everyone that works with us. All applicants will be considered for employment regardless of their race, religion, gender identity, sexual orientation, age, or disability.