Head of ProductHybrid

Do you love shaping customer lead product propositions, optimising portfolios, and driving growth across lending, deposits, and payments? If turning bold ideas into seamless customer journeys excites you, this is your role.

About the Role

As Head of Product, you’ll lead a high-performing team to deliver growth, innovation, compliance, and exceptional customer experiences across our core retail banking products. You’ll work cross-functionally to shape the future of our customer proposition, drive customer and commercial outcomes, and ensure strong product governance.

This hybrid role can be based in Brisbane, Bundaberg or Hobart, with occasional travel.

Key responsibilities include:

• Lead the development and execution of the product roadmap in line with customer needs and strategic goals
• Own pricing strategy and portfolio optimisation to balance growth, margin, and risk
• Partner with marketing, digital, and distribution teams to boost acquisition, engagement, and retention
• Champion digital product innovation and continuous improvement
• Ensure compliance with regulatory obligations, including DDO and product risk controls
• Foster a culture of agility, collaboration, and high performance

What You’ll Bring

• 7+ years’ experience in end-to-end product and payments management
• 5+ years’ experience in digital banking, strategy, and/or open banking
• Proven track record of driving product growth, profitability, and customer impact
• Expertise in product lifecycle management, customer experience, and data-driven decision-making
• Strong leadership, stakeholder engagement, and team development capabilities
• Advanced commercial and strategic acumen
• Degree in Business, Marketing, or a related field (postgraduate qualification preferred)

You’ll Thrive Here If You:

• Challenge the status quo and pursue bold innovation
• Lead with clarity, purpose, and accountability
• Think like a customer and create value at every touchpoint
• Use data and insight to guide decisions
• Collaborate with pace, purpose, and a growth mindset

Why Join MyState Group?

We’re at a pivotal moment. The merger of MyState and Auswide Bank brings together two customer-focused, values-led institutions to form a stronger, more innovative national banking group. As Head of Product, you’ll play a key role in shaping our next chapter, redefining products, platforms, and experiences that matter.

You’ll be supported by progressive leadership, a culture of integrity and impact, and a team that’s committed to making a difference for our customers and communities.

Interested? Apply now.

If you’re ready to take the next step in your career, we’d love to hear from you! Apply now or by midnight on 17 August 2025, or reach out to us at talent@MyState.com.au to learn more.

Employment with MyState is subject to background checks including Bankruptcy, Police, and Credit checks to verify your suitability to work in the finance sector. We are an equal opportunity employer, committed to creating an inclusive work environment where everyone is valued.