Customer Care Representative

MyState Group is growing, and so is our Customer Care Team. Following our merger with Auswide Bank, we’re now a larger, more diverse regional banking group with a national footprint and a strong local heart. With brands including MyState Bank, Auswide Bank, SelfCo, and TPT Wealth, we’re focused on delivering exceptional service and meaningful experiences to customers across Australia.

We’re looking for Customer Care Representatives to join our next onboarding group. Whether you’re seeking full-time or part-time work, we’d love to chat about what suits you best.

In this role, you’ll help customers with everyday banking queries over the phone, guiding them through transactions, resolving issues, and making each interaction a positive one. You’ll be part of a supportive team that values collaboration, learning, and career growth.

What you’ll bring:

• Great communication skills and a genuine interest in helping people.
• Customer service experience—whether in retail, hospitality, or another customer-facing role.
• A positive attitude and willingness to learn and grow with the team.

What we offer:

• Flexible work options and a collaborative team culture.
• Career development opportunities across the MyState Group.
• Access to LinkedIn Learning and other tools to support your growth.

Why join MyState?

We’re more than just a bank. We’re a group of brands committed to helping Australians thrive. It’s an exciting time to join us as we expand beyond Tasmania and build something special together.

Ready to apply?

Submit your application by 30 November 2025 to be part of our upcoming intake. We review applications as they come in, so don’t wait!

For more information or to request a position description, contact us at talent@MyState.com.au.

Employment with MyState is subject to a Bankruptcy, Police, and Credit check to ensure your suitability for the finance sector. MyState Limited is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.