Customer Care Representative

Ready to start a career with one of Tasmania's most trusted and recognisable brands?

At MyState, we're proud of where we've come from and excited about where we're heading. As a growing Australian bank with deep Tasmanian roots, we're investing in our people, our customers, and our future. That means exciting opportunities for people who are passionate about helping others and eager to build a rewarding career.

As a Customer Care Representative, you'll be at the heart of the customer experience, helping people with their everyday banking needs, solving problems, and making a genuine difference with every conversation. No banking experience? That's okay. We'll provide the training, support, and coaching to help you succeed.

The Opportunity

This is more than a customer service role. It's a chance to join a team that celebrates growth, supports development, and opens doors across the business.

You'll:

• Be the friendly voice customers trust when they need support
• Deliver exceptional customer experiences and help solve problems from the first interaction
• Learn about banking products, digital services, and financial solutions
• Build valuable skills in communication, problem-solving, and relationship building
• Join a supportive, high-energy team that genuinely enjoys working together

What You'll Bring

• A passion for delivering great customer service
• Experience in retail, hospitality, customer service, contact centres, or similar environments
• A positive attitude and willingness to learn
• Resilience and confidence in a fast-paced environment
• Strong communication skills and a customer-first mindset
• Ambition to grow your skills and build a long-term career

Call centre experience is desirable, but it's your attitude, enthusiasm, and commitment to helping customers that will set you apart.

Why Join MyState?

When you join MyState, you're joining a business that believes in backing its people. From day one, you'll have access to training, development opportunities, wellbeing initiatives, and genuine career pathways. Many of our leaders started in customer-facing roles, proving that where you start doesn't have to be where you finish.

If you're looking for an exciting opportunity to join a well-known Tasmanian organisation that is growing, evolving, and investing in its people, we'd love to hear from you before Monday 24th August 2026.

Employment with MyState is subject to background checks including Bankruptcy, Police and Credit check to verify your suitability to work in the finance sector.

MyState Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment for everyone that works with us. All applicants will be considered for employment regardless of their race, religion, gender identity, sexual orientation, age, or disability.