Delivery Specialist (Business Analyst)

At MyState Bank, we’re here to make banking simpler, more human and grounded in doing the right thing. As we continue modernising our technology and improving how our systems connect, we’re looking for a Delivery Specialist to join our Integration team in Brisbane on a 12‑month fixed‑term contract.

If you enjoy solving problems, working closely with people, and helping deliver projects that create real value, this role offers the chance to make a meaningful impact.

About the role

As a Delivery Specialist, you’ll sit between our stakeholders and delivery teams — helping define problems, understand business needs and recommend the right solutions. You’ll support both Integration projects and BAU work, working independently on smaller pieces and collaboratively on larger initiatives.

You’ll work across important programs of work such as:

• Lending origination improvements
• Deposit partnerships
• Workflow digitisation
• Core banking enhancements

What you’ll be doing

• Facilitate and document business requirements using the approach best suited to the work
• Map current and future‑state processes clearly and accurately
• Analyse data and draw insights to support solution design
• Design and run workshops to gather input, validate ideas and align stakeholders
• Build strong relationships across teams and delivery partners
• Maintain organised, up‑to‑date delivery documentation
• Identify delivery risks and help manage them proactively
• Support business readiness activities, including training, testing and documentation
• Lead small to medium work packages from initiation through to delivery

What you’ll bring

• 3+ years’ experience in business analysis or project delivery
• Experience within financial services, particularly in technology or process change
• Strong communication and facilitation skills
• A collaborative mindset and the ability to work with stakeholders at all levels
• Confidence analysing data and making sense of complex information
• Familiarity with project delivery tools and frameworks

Why you’ll love working with us

At MyState Bank, you’ll be part of a team that genuinely cares — about our customers, our communities and each other. We keep things simple, support good ideas and embrace opportunities to “chase the better.”

Ready to join us?

If you’re looking for a role where your work directly contributes to better customer and employee experiences, we’d love to hear from you before Monday 16th March 2026. For further enquiries please email talent@mystate.com.au.

Employment with MyState is subject to background checks including Bankruptcy, Police, and Credit checks to verify your suitability to work in the finance sector. We are an equal opportunity employer, committed to creating an inclusive work environment where everyone is valued.