- Join one of the world’s premier mining technology companies
- An established business, operating for 36 years, with 22 offices globally
- An engaging team culture, work flexibility options, and great benefits
About Us
Founded 36 years ago, Micromine is a leading provider of next-generation technology for the mineral resources industry. With 22 offices globally, we are one of the world's premier mining software companies, and our solutions - such as Micromine Origin, Alastri, Spry, and Pitram - are used in more than 90 countries.
What We Offer
An established multinational business, growing fast, with great benefits:
- A generous salary with opportunities for professional development
- Flexible working options to balance work and home life
- Medical insurance (inpatient and outpatient) for employees and their immediate family
- An opportunity to work across both the Mining and Technology sectors
- An engaging team culture within an Australian business
About The Opportunity
As the Technical Specialist, based at our Jakarta office, you will play a vital support role for customers of our Micromine Beyond solution. Being at the forefront of client interactions, your work will strengthen client relationships and maximise the value they receive from our products and services.
Reporting to the Product Specialist Team Lead, your key responsibilities will include:
- Scoping, configuring, and deploying Micromine Beyond for customers.
- Ensuring product enhancement requests, bugs, and development issues are raised and resolved.
- Providing telephone, email, and face-to-face technical support.
- Conducting training with clients and in-house staff (in-person and online).
- BETA testing new versions and products to check improved functionality.
- Supporting the Sales team during technical demonstrations, trade shows, and other promotional events.
About You
In addition to being an experienced Mining Engineer, you will also possess hands-on expertise with mining software packages (e.g. Micromine, Deswik, Datamine, Geovia (Whittle / Surpac), Maptek (Vulcan)).
Other key skills, experience, and qualifications:
- A tertiary qualification in Mining Engineering or a related discipline.
- An understanding of mine operating practices, mine planning, economics, and equipment.
- Fluent in both English and Bahasa, written and spoken.
Next Steps
Ready to join the Micromine team? Apply now or visit www.micromine.com to learn more.