Global Head of Training

About Us:

With nearly 40 years of innovation, Micromine is a global leader in mining software solutions. Our products are trusted by the world’s leading Mining Companies across more than 90 countries, empowering mining operations with real-time data, enhanced safety, and operational efficiency.

What We Offer

An established multinational business, growing fast, with great benefits:

• High growth company providing growth opportunities for our people
• Work from home (WFH) and flexibility options to balance work and home life
• 12 weeks paid parental leave – primary and secondary carers
• Free gym membership
• Employee Assistance Program for you and your family
• Social Connection and Responsibility Program
• Discounted private health insurance
• Novated leasing
• The opportunity to work across both the Mining and Technology sectors
• An engaging team culture and a modern office in Perth

About The Opportunity:

We are seeking an accomplished Global Head of Training to lead the design, development, and management of Micromine’s client education function. This pivotal role will define how customers, staff, and partners around the world experience and adopt Micromine’s suite of software products.

As a senior leader within our Global Operations team, reporting to the Chief Operations Officer, you will shape and implement a comprehensive education strategy that empowers users, drives adoption, and supports business growth across the mining technology sector.

A key focus of the role is developing extensible training frameworks that evolve alongside Micromine’s expanding product portfolio, ensuring they remain aligned with the strategic vision of both Micromine and the Weir Group Software Division. You’ll collaborate closely with global sales, product, and operations teams to deliver a world-class training ecosystem that meets the needs of diverse user groups—from customers and staff to students and future industry professionals.

Key Responsibilities:

• Define and execute Micromine’s global training and education strategy, aligning programs with business objectives and emerging software trends.
• Design scalable and effective education frameworks for customers, partners, tertiary institutions, and internal teams.
• Partner with operations, product, and sales teams globally to ensure training solutions enhance adoption, satisfaction, and performance.
• Establish global standards, policies, and processes for training delivery, ensuring quality and consistency across all regions.
• Enhance course design and content based on participant feedback and learning analytics.
• Leverage LMS platforms and digital learning technologies to optimise delivery and accessibility.
• Participate in product release programs to ensure training materials remain current and relevant to new features and updates.
• Provide regular reporting and strategic insights on training performance, trends, and future capability requirements.
• Represent Micromine and Weir Group Software at user groups, conferences, and industry events to promote education excellence.

About You:

• Demonstrated experience leading and developing high-performing training or education teams.
• Proven background in designing and delivering customer education programs within a software or SaaS environment.
• Ability to develop scalable learning strategies that drive measurable business outcomes and behavioural change.
• Experience with LMS platforms, digital learning tools, and SaaS-based training delivery.
• Skilled in program management, reporting, and quality assurance.
• Strong stakeholder engagement and partnership skills, with an ability to influence at all levels.
• Knowledge of mining processes and familiarity with Micromine’s product suite are desirable.

Why Micromine?

• Innovative Environment: Join a global technology leader driving digital transformation across the mining industry.
• Global Impact: Shape how thousands of users worldwide learn, adopt, and succeed with Micromine software.
• Professional Growth: Work in a collaborative environment where education drives innovation and customer success.
• Work-Life Balance: Enjoy a hybrid working model and a supportive, people-focused culture.

Next Steps:

Ready to shape the future of learning in mining technology? Apply now or visit www.micromine.com to learn more.