Product Specialist - Mine Planning

About Us:

Founded over 40 years ago, Micromine is a global leader delivering next generation technology for mining. Trusted by mining companies worldwide, our solutions transform how mines plan, design and operate, enabling smarter, faster decisions across the mining lifecycle.

What We Offer

• An established multinational business, growing fast, with great benefits:
• A high-growth business delivering opportunity, progression and impact for our people
• Work from home (WFH) and flexibility options to balance work and home life
• 12 weeks paid parental leave – primary and secondary carers
• gym membership
• Employee Assistance Program for you and your family
• Social Connection and Responsibility Program
• Discounted private health insurance
• Novated leasing
• The opportunity to work across both the Mining and Technology sectors
• An engaging team culture and a modern office in Perth

About the Opportunity

We are looking for a Product Specialist who will be responsible for providing high quality post sales customer success including software implementations, client training and technical support.

Key Responsibilities

• Work with the customer to ensure the software is being used to its optimum in the initial stages of implementation
• Provide training to current and new customers.
• Be part of the product development phase, Liaise with the product development team and software users during the software design cycle, participate in the internal beta testing, and act as a point of contact for product team to identify & document technical requirements.
• Support business development managers to identify, develop and close opportunities within key accounts
• Provide support to business development in the technical aspects of our solution selling process, including client demonstrations, input into sales proposals, customer success and support
• Identify account enrichment opportunities for our mine planning solutions

About You

• A minimum of 3 years’ experience in analysis, design, implementation, and support of mine planning systems
• A recognised tertiary earth science or engineering qualification
• Strong ability to build relationships with customers
• Detailed understanding and delivery of mine planning solutions

Why Micromine?

• Innovative Environment: Work with a global technology leader driving change in the mining industry.
• Career Growth: Develop your professional skills through exposure to global finance operations.
• Collaborative Culture: Join a supportive and high-performing team that values continuous improvement.
• Work-Life Balance: Benefit from a flexible, hybrid working model that promotes balance and wellbeing.

Next Steps

If you’re ready to take the next step in your finance career with a company shaping the future of mining technology, apply now or visit www.micromine.com to learn more.