About Us
Founded 36 years ago, Micromine is a leading provider of next-generation technology for the mineral resources industry. With 22 offices globally, we are one of the world's premier mining software companies, with our solutions used in more than 90 countries, including over 50 mine sites and 3,000 projects.
What We Offer
An established international business, that is growing fast, with great benefits:
- A generous salary with opportunities for progression.
- Medical and pension contributions.
- 21 days paid Vacation and 10 days paid Personal Leave (i.e. Sick / Carer’s Leave).
- Flexible working options to balance work and home life.
- Opportunities for professional development.
- A team-first culture and the chance to work within the mining technology sector.
About The Opportunity
As the Technical Specialist, based at our Bryanston office in Johannesburg, you will play a vital support role for customers of our exploration solution, Micromine Origin. Being at the forefront of client interactions, your work will solidify customer relationships by ensuring they are fully trained to derive maximum value from the product.
Reporting to the Operations Manager, your key responsibilities will include:
- Providing face-to-face, phone, and email support for license holders.
- Delivering training courses for clients as needed (face-to-face and online).
- Ensuring enhancement requests, bugs, and development issues are raised and resolved.
- Providing technical and presales support for Micromine’s global network of personnel and partners.
- BETA testing new products and versions, providing feedback on new features, and assessing impacts on support procedures and documentation.
About You
You will have a background in operational mining or geology positions, including hands-on experience with using mining software packages.
Other key skills, experience, and qualifications:
- The ability to read and write in French is mandatory.
- A tertiary qualification in the earth sciences or mining engineering.
- Whilst not essential, previous experience with providing training (formal or informal) would be useful.
Next Steps
Ready to join the Micromine team? Apply now or visit www.micromine.com to learn more.