Communication Manager - Naarm Way Project

We are currently recruiting a Communication Manager - Naarm Way Project, on a part time basis (3 days a week), 18-month fixed term contract. Reporting to the Head of Media & Communications, the purpose of the role is the manage external and precinct communications related to the delivery, opening and post-opening of Naarm Way.

Melbourne Airport is addressing growing traffic congestion by building an express loop road network, which will separate public traffic from commercial transport operators. The two-stage project (Naarm Way) will create a more streamlined exit from the Tullamarine Freeway to all four terminals, meaning travellers will no longer need to navigate roundabouts or traffic lights to access the pick-up and drop-off zones and parking areas.

Explore how we are thinking big with exciting projects like the Third Runway, state-of-the-art terminals, and thriving business park developments. You can also learn more about life at Melbourne Airport – our culture, values, and what makes us unique at https://www.melbourneairport.com.au/corporate/our-culture-and-values. Join us in shaping the future of aviation as we propel Melbourne Airport towards becoming Australia's favourite Airport destination.

Key responsibilities:

The role's duties and accountabilities include, but are not limited to:

Manage delivery of external communications related to Naarm Way

• Act as the primary contact between the APAC Communications team and Naarm Way delivery
• Identify potential project milestones for proactive external communications on Naarm Way
• Identify potential reputation risks and mitigations
• Respond to external media queries with timely, high-quality responses
• Work with marketing and digital teams to ensure consistent public messaging
•  Provide support to the business during crisis situations

Manage precinct communications related to Naarm Way

• Work with Naarm Way delivery team to plan and deliver targeted communications to stakeholders across the Melbourne Airport precinct

Develop and enhance media and stakeholder relationships

• Build on APAC’s strong relationships with media, business and community organisations to support delivery of Naarm Way.

Support Change management

• Develop and implement strategies to support changes to passenger, staff and stakeholder journeys

 Support APAC Media and Communications

• Support delivery of other APAC communications on on-call roster as required

The successful candidate will have:

• Demonstrated experience in writing clear, concise copy for media or customer-facing organisations 
• Capability to work well under pressure both independently and as part of a team.
• Ability to foster strong relationships with a range of internal/external stakeholders
• Ability to work both proactively and reactively and to make recommendations on appropriate courses of action to ensure timely and appropriate resolution
• Strategic thinker with strong problem-solving abilities 
• Strong understanding of media and digital landscape, social media and opportunities for communication 
• Outstanding written and verbal communications skills
• Understanding of CALD communications
• Tertiary qualification in Communications or Journalism 
• Experience managing media in issues-rich environments
• Experience working across major infrastructure projects would be highly desirable
• Outstanding written and verbal communication skills

We understand that not everyone will feel they meet all of these 100%. However, if you feel you have the attitude and aptitude to grow within our team, we invite you to apply and have a conversation with us about this position.

About the Company:

Melbourne Airport (Australia Pacific Airports Corporation) is proud to be one of Australia's premier transport hubs and Victoria's gateway to the world, connecting us to the global marketplace. We are committed to creating connections that matter and enhancing the traveller experience across every aspect of our organisation to deliver our vision of becoming Australia's favourite Airport destination. Currently, in an exciting phase of change, we are delivering rewarding career opportunities, making Melbourne Airport a dynamic and fast-paced place to work for our people.

APAC is a majority Australian-owned private company that also operates Launceston Airport, the tourism gateway to Tasmania and an industry multi-award-winning airport.

Culture and Values:

By joining the team at Melbourne Airport, you will work within a friendly, high-performance culture with a focus on our people and their development.

Our vision is to become Australia's favourite Airport destination and our people are paramount to achieving this success. We provide a supportive environment, with values that encourage all of our employees to Be You, Think Big, Own it and Work Together.

Benefits:

• Free access to Higher State, our state-of-the-art Fitness Club & Wellness Hub at Novotel & ibis Styles Airport hotel.
• Airport car parking 24 hours/365 days a year for both business and personal use
• Hybrid flexible working arrangements
• Airport Holiday, an additional day of leave
• Wellness Day, a further additional day of leave
• Discounted onsite childcare at Creative Garden Early Learning
• Mental health and well-being initiatives, including Employee Assistance Program (EAP)
• Long-term career and professional development opportunities
• Active social culture and participation in a range of social impact days and activities
• Signature Experiences including an airfield family day
• Access to an employee benefits scheme including access to corporate rates and airport retailer discounts (including SkyBus)

APAC is committed to weaving Diversity into our DNA. We believe that Diversity and Inclusion will help us realise our greatest potential as a company, and maximise the potential of all our team members. We strive to create a culture where our team members understand that each individual is unique and that embracing diversity makes us more flexible, productive, and creative.

APAC provides equal opportunity and advancement in employment regardless of gender, age, sexual orientation, race, ethnicity, cultural background, caring responsibilities, disability or socioeconomic background. We encourage applications from candidates of all backgrounds who share our workplace values of Being You, Thinking Big, Owning It and Working Together.