People & Rewards Coordinator

We currently have an exciting new opportunity for a bright and ambitious People & Rewards Coordinator and to join our People and Rewards team on a 12 month contract.

Reporting to the Head of People & Rewards, the People & Rewards Coordinator role is an integral part of the People & Culture -People and Rewards team. The Coordinator is responsible for supporting the ongoing coordination of the people operations, remuneration and benefits programs, policies and procedures. As the People & Rewards Coordinator, you will be the first point of contact for team members seeking information on rewards, benefits and you will play a role in onboarding employees, processing amendments and HRIS data maintenance and process optimisation, while delivering exceptional customer service. This role supports the delivery of core HR operational activities, benefits administration, employee experience initiatives, and cyclical People & Culture processes that enhance employee engagement and workplace culture.

Explore how we are thinking big with exciting projects like the Third Runway, state-of-the-art terminals, and thriving business park developments. You can also learn more about life at Melbourne Airport – our culture, values, and what makes us unique at https://www.melbourneairport.com.au/corporate/our-culture-and-values. Join us in shaping the future of aviation as we propel Melbourne Airport towards becoming Australia's favourite Airport destination.

Key responsibilities:

The role's duties and accountabilities include, but are not limited to:

Employee Benefits & Employee Value Proposition (EVP): 

• Coordinate the administration, maintenance and communication of employee benefits programs including insurance, superannuation, salary packaging, wellness and other non-remuneration benefit initiatives 
• Partner with vendors and other service providers to deliver benefit programs including health and financial wellness and other offerings 
• Assisting with employee communication and education about team member benefits 
• Coordinate and maintain accurate benefits and EVP documentation, policies, procedures, forms and vendor contracts 
• Maintain documentation and the ongoing review and updates of the Employee Handbook 

Administer Rewards & Recognition Programs including: 

• Annual “Above & Beyond” employee recognition program, including nomination process, award dinner planning and prizes 
• Years of Service Recognition program, includes monitoring employees who reach milestones, administration of awards and notification via instant reward platform 
• Administer Instant Rewards program including tracking manager approvals, managing budgets and issuing rewards  
• Monthly reporting to provide insights to People & Rewards 
• Identify trends and insights to support decision making 

Employee Engagement: 

• Support annual Engagement Survey and Pulse Survey administration and communication 
• Assist in preparing engagement survey reports and information packs 
• Support in the delivery of the annual airport Family & Friends Day 
• Assist with People & Culture events and initiatives that enhance team member experience 
• Collaborate with team members and business units to develop programs and procedures that enhance employee relations and support a positive work environment 

HR Operations Support:

• Support the administration of HR processes including recruitment, onboarding, variations, offboarding, letters and HR documentation 
• Contribute to the improvement of manager/team member self-service experience 
• Assist in providing first-line HR systems support troubleshooting and data maintenance 
• Assist with raising purchase orders, invoice reconciliation and credit card administration 
• Assist in maintaining The Landing, People Central and other applications to offer comprehensive details for team members to access and understand information on benefits programs, policies and programs ensuring clarity and alignment with EVP messaging. 
• Undertake periodic reviews to ensure program/plans are up to date and delivering desired outcomes 

The successful candidate will have:

• Strong data accuracy & attention to detail 
• Detail oriented with strong problem-solving skills and ability to work autonomously 
• Understanding of employee benefits programs 
• Effective collaboration with peers across People & Culture functions 
• Strong written and verbal communication skills  
• Ability to prioritise projects and tasks, operate to deadlines and meet deadlines
• Function as an effective and respected partner to internal clients  
• Experience in HRIS and sound working knowledge of MS Office, especially Word, Excel, PowerPoint and Outlook
• An understanding of remuneration and benefit administration 
• Experience in creating, maintain and updating information and data sources  
• Demonstrated experience (2+years) in remuneration and human resources roles within corporate environment 
• Experience dealing with business leaders and team members in a complex corporate environment  
• Proven ability to be analytical & handle data effectively with the ability to present data in an engaging way 

We understand that not everyone will feel they meet all of these 100%. However, if you feel you have the attitude and aptitude to grow within our team, we invite you to apply and have a conversation with us about this position.

About the Company:

Melbourne Airport (Australia Pacific Airports Corporation) is proud to be one of Australia's premier transport hubs and Victoria's gateway to the world, connecting us to the global marketplace. We are committed to creating connections that matter and enhancing the traveller experience across every aspect of our organisation to deliver our vision of becoming Australia's favourite Airport destination. Currently, in an exciting phase of change, we are delivering rewarding career opportunities, making Melbourne Airport a dynamic and fast-paced place to work for our people.

APAC is a majority Australian-owned private company that also operates Launceston Airport, the tourism gateway to Tasmania and an industry multi-award-winning airport.

Culture and Values:

By joining the team at Melbourne Airport, you will work within a friendly, high-performance culture with a focus on our people and their development.

Our vision is to become Australia's favourite Airport destination and our people are paramount to achieving this success. We provide a supportive environment, with values that encourage all of our employees to Be You, Think Big, Own it and Work Together.

Benefits:

• Free access to Higher State, our state-of-the-art Fitness Club & Wellness Hub at Novotel & ibis Styles Airport hotel.
• Airport car parking 24 hours/365 days a year for both business and personal use
• Hybrid flexible working arrangements
• Airport Holiday, an additional day of leave
• Wellness Day, a further additional day of leave
• Discounted onsite childcare at Creative Garden Early Learning
• Mental health and well-being initiatives, including Employee Assistance Program (EAP)
• Long-term career and professional development opportunities
• Active social culture and participation in a range of social impact days and activities
• Signature Experiences including an airfield family day
• Access to an employee benefits scheme including access to corporate rates and airport retailer discounts (including SkyBus)

APAC is committed to weaving Diversity into our DNA. We believe that Diversity and Inclusion will help us realise our greatest potential as a company, and maximise the potential of all our team members. We strive to create a culture where our team members understand that each individual is unique and that embracing diversity makes us more flexible, productive, and creative.

APAC provides equal opportunity and advancement in employment regardless of gender, age, sexual orientation, race, ethnicity, cultural background, caring responsibilities, disability or socioeconomic background. We encourage applications from candidates of all backgrounds who share our workplace values of Being You, Thinking Big, Owning It and Working Together.