Community Engagement Coordinator

We currently have an exciting new opportunity for a dynamic and experienced Community Engagement Coordinator to join our Public Affairs team.

The Community Engagement Coordinator will play a pivotal role in shaping Melbourne Airport’s future by delivering strategic engagement initiatives that build trust and transparency with stakeholders. This position drives meaningful participation in the Public Exhibition period for the Master Plan 2027 and the Eastern Extension Project (EEP), ensuring every voice is heard and considered. By supporting the team to plan and implement engagement activities that comply with the Airports Act 1996, the role will create high-quality outcomes that strengthen Melbourne Airport’s reputation as a community-focused leader. Your work will directly impact how communities, regulators, and industry partners engage with transformative infrastructure projects, ensuring clarity, confidence, and collaboration throughout the process.

Explore how we are thinking big with exciting projects like the Third Runway, state-of-the-art terminals, and thriving business park developments. You can also learn more about life at Melbourne Airport – our culture, values, and what makes us unique at https://www.melbourneairport.com.au/corporate/our-culture-and-values. Join us in shaping the future of aviation as we propel Melbourne Airport towards becoming Australia's favourite Airport destination.

Key responsibilities:

The role's duties and accountabilities include, but are not limited to:

• Develop and implement engagement strategies for major projects (Master Plan 2027, EEP).
• Coordinate logistics for forums, pop-ups, and online engagement platforms.
• Contribute to the preparation of a communications toolkit (FAQs, fact sheets, digital assets) for events
• Participate at all events including forums and pop-ups, ensuring accurate record-keeping and reporting.
• Deliver consultation summary reports and recommendations.
• Work collaboratively with a multidisciplinary team and manage multiple priorities.
• Manage stakeholder mapping and maintain accurate record input into the stakeholder relationship management system, ensuring evidence of engagement activity and response to community feedback is documented and reportable for compliance with aviation regulations.

The successful candidate will have:

• Bachelor’s degree in Communications, Public Relations, Marketing, Business or related field.
• Ability to work some out of hours work and occasional weekends ( time in lieu)
• Ability to manage integrated delivery (digital and face-to-face).
• Excellent communication and stakeholder management skills.
• Qualifications in community engagement, public affairs, social impact, communications or a related discipline
• Significant experience in a similar role and understanding of engagement practices under the IAP2 standard.
• Experience in infrastructure engagement and statutory consultation is desirable.
• Strong knowledge of planning frameworks and legislative compliance is desirable.

We understand that not everyone will feel they meet all of these 100%. However, if you feel you have the attitude and aptitude to grow within our team, we invite you to apply and have a conversation with us about this position.

About the Company:

Melbourne Airport (Australia Pacific Airports Corporation) is proud to be one of Australia's premier transport hubs and Victoria's gateway to the world, connecting us to the global marketplace. We are committed to creating connections that matter and enhancing the traveller experience across every aspect of our organisation to deliver our vision of becoming Australia's favourite Airport destination. Currently, in an exciting phase of change, we are delivering rewarding career opportunities, making Melbourne Airport a dynamic and fast-paced place to work for our people.

APAC is a majority Australian-owned private company that also operates Launceston Airport, the tourism gateway to Tasmania and an industry multi-award-winning airport.

Culture and Values:

By joining the team at Melbourne Airport, you will work within a friendly, high-performance culture with a focus on our people and their development.

Our vision is to become Australia's favourite Airport destination and our people are paramount to achieving this success. We provide a supportive environment, with values that encourage all of our employees to Be You, Think Big, Own it and Work Together.

Benefits:

• Free access to Higher State, our state-of-the-art Fitness Club & Wellness Hub at Novotel & ibis Styles Airport hotel.
• Airport car parking 24 hours/365 days a year for both business and personal use
• Hybrid flexible working arrangements
• Airport Holiday, an additional day of leave
• Wellness Day, a further additional day of leave
• Discounted onsite childcare at Creative Garden Early Learning
• Mental health and well-being initiatives, including Employee Assistance Program (EAP)
• Long-term career and professional development opportunities
• Active social culture and participation in a range of social impact days and activities
• Signature Experiences including an airfield family day
• Access to an employee benefits scheme including access to corporate rates and airport retailer discounts (including SkyBus)

APAC is committed to weaving Diversity into our DNA. We believe that Diversity and Inclusion will help us realise our greatest potential as a company, and maximise the potential of all our team members. We strive to create a culture where our team members understand that each individual is unique and that embracing diversity makes us more flexible, productive, and creative.

APAC provides equal opportunity and advancement in employment regardless of gender, age, sexual orientation, race, ethnicity, cultural background, caring responsibilities, disability or socioeconomic background. We encourage applications from candidates of all backgrounds who share our workplace values of Being You, Thinking Big, Owning It and Working Together.