Senior Manager, Quality

Lead quality across major aviation infrastructure projects shaping Melbourne Airport’s next phase of growth.

Melbourne Airport is Australia’s busiest 24-hour airport and a key gateway to the world. As we continue to expand and deliver significant capital works across our precinct, we are seeking an experienced Senior Quality Manager to lead quality strategy and governance across our major projects and facilities maintenance portfolio.

This is a critical leadership role responsible for ensuring every asset we build and maintain meets the highest technical, regulatory and contractual standards, while embedding a culture of continuous improvement and operational excellence.

Explore how we are thinking big with exciting projects like the Third Runway, state-of-the-art terminals, and thriving business park developments. You can also learn more about life at Melbourne Airport – our culture, values, and what makes us unique at https://www.melbourneairport.com.au/corporate/our-culture-and-values. Join us in shaping the future of aviation as we propel Melbourne Airport towards becoming Australia's favourite Airport destination.

Key responsibilities:

Quality Strategy and Governance

• Develop and execute Melbourne Airport’s Quality Management Strategy aligned to organisational objectives and ISO 9001 standards
• Provide governance oversight of quality systems, procedures and performance metrics across capital and maintenance programs
• Lead management reviews of the Quality Management System, ensuring alignment with regulatory and legislative frameworks including CASA, ICAO and AS/NZS standards
• Act as the primary quality liaison to executive leadership, contractors and regulators

Leadership and Team Management

• Lead and mentor the Clerk of Works function
• Set clear performance standards and oversee resource allocation across sites
• Foster a collaborative, accountable and high-performing quality culture

Quality Assurance and Compliance

• Oversee quality management plans, inspection and test plans and project-specific documentation
• Lead internal and external audits, supplier evaluations and third-party inspections
• Ensure compliance with building codes, aviation safety standards and contractual requirements
• Manage corporate risk and issue registers, driving corrective and preventative actions through to closure

Continuous Improvement and Reporting

• Lead root cause analysis and drive initiatives that reduce rework and improve performance
• Deliver detailed quality reporting, KPIs and trend analysis for executive review
• Champion digital quality tools and data-driven decision-making

Stakeholder Engagement

• Partner with project directors, engineering leads and contractors to align on quality outcomes
• Represent Melbourne Airport in external audits and forums
• Provide expert advice to senior leaders on compliance risks and emerging best practice

The successful candidate will have:

You are a strategic quality leader with deep experience in complex infrastructure environments. Bringing strong systems thinking, commercial awareness and the ability to influence across all levels.

• Bachelor’s degree in Engineering, Construction Management, Quality Systems or a related discipline
• Deep experience in quality management, including in a senior leadership role
• Demonstrated experience implementing and maintaining ISO 9001 frameworks
• Strong regulatory and standards knowledge from an infrastructure perspective
• Proven capability leading cross-functional teams and managing complex stakeholder environments
• Advanced analytical and reporting capability, with experience using quality data and audit systems

We understand that not everyone will feel they meet all of these 100%. However, if you feel you have the attitude and aptitude to grow within our team, we invite you to apply and have a conversation with us about this position.

About the Company:

Melbourne Airport (Australia Pacific Airports Corporation) is proud to be one of Australia's premier transport hubs and Victoria's gateway to the world, connecting us to the global marketplace. We are committed to creating connections that matter and enhancing the traveller experience across every aspect of our organisation to deliver our vision of becoming Australia's favourite Airport destination. Currently, in an exciting phase of change, we are delivering rewarding career opportunities, making Melbourne Airport a dynamic and fast-paced place to work for our people.

APAC is a majority Australian-owned private company that also operates Launceston Airport, the tourism gateway to Tasmania and an industry multi-award-winning airport.

Culture and Values:

By joining the team at Melbourne Airport, you will work within a friendly, high-performance culture with a focus on our people and their development.

Our vision is to become Australia's favourite Airport destination and our people are paramount to achieving this success. We provide a supportive environment, with values that encourage all of our employees to Be You, Think Big, Own it and Work Together.

Benefits:

• Free access to Higher State, our state-of-the-art Fitness Club & Wellness Hub at Novotel & ibis Styles Airport hotel.
• Airport car parking 24 hours/365 days a year for both business and personal use
• Hybrid flexible working arrangements
• Airport Holiday, an additional day of leave
• Wellness Day, a further additional day of leave
• Discounted onsite childcare at Creative Garden Early Learning
• Mental health and well-being initiatives, including Employee Assistance Program (EAP)
• Long-term career and professional development opportunities
• Active social culture and participation in a range of social impact days and activities
• Signature Experiences including an airfield family day
• Access to an employee benefits scheme including access to corporate rates and airport retailer discounts (including SkyBus)

APAC is committed to weaving Diversity into our DNA. We believe that Diversity and Inclusion will help us realise our greatest potential as a company, and maximise the potential of all our team members. We strive to create a culture where our team members understand that each individual is unique and that embracing diversity makes us more flexible, productive, and creative.

APAC provides equal opportunity and advancement in employment regardless of gender, age, sexual orientation, race, ethnicity, cultural background, caring responsibilities, disability or socioeconomic background. We encourage applications from candidates of all backgrounds who share our workplace values of Being You, Thinking Big, Owning It and Working Together.