Career and Mentoring Specialist

Mas Careers & Mentoring Specialists provide advice to prospective Australian Apprentices and support to 

active Australian Apprentices. Mas Careers & Mentoring Specialists work with individuals to overcome 

workplace and personal barriers that may impact employment & training.

The role has two key areas of focus. The primary focus of the position is to mentor key client groups including 

first nations, those living with a disability, women in trade and rural/regional Australian Apprentices. In addition, 

Mas Careers & Mentoring Specialists will provide careers advice and support to prospective Australian 

Apprentices.

Mas Careers & Mentoring Specialists will deliver services both in person and using virtual electronic means.

Careers Advice

• Provide one on one career advice to prospective Australian Apprentices, job seekers and Mas 

Allied Health clients.

• Create linkages with community organisations, Workforce Australia providers and RTOs to

provide career advice to their clients.

• Attend career expos and events to promote VET.

• Develop and deliver school engagement activities to promote VET.

Mentoring 

• Assist active Australian Apprentices to break down barriers to successful completion.

• Manage a mentoring caseload of Australian Apprentices.

• Complete contact visits for Australian Apprentices in Key Priority Cohorts as per business needs.

• Develop rapport and trust with Australian Apprentices by regularly communicating through face to

face and/or visual electronic means.

• Work with Australian Apprentices to develop strategies to reduce or eliminate barriers to

continued employment and assist the Australian Apprentice to remain engaged.

• Support Australian Apprentices to work effectively in a workplace, remain goal focused; 

understand the importance of off-the-job training.

• Deliver current and tailored career advice utilising Mas’ careers and mentoring platform.

• Ensure all work is carried out professionally and in accordance with the Australian Apprenticeship 

Support Services guidelines.

• Ensure all compliance requirements are met as per the Australian Apprentice Support Service 

guidelines.

• Ensure KPIs are met based on business needs.

ORGANISATIONAL RELATIONSHIPS

Internal Contacts: State Manager, Apprentice Consultants, Operations Managers, Administration Team, 

other IntoWork businesses.

External Contacts: Government Departments, Registered Training Organisations, Employers, Apprentices and 

other stakeholders