General Manager

This role is based in Emerald, QLD, offering a very strong remuneration package including a base salary of $120,000 + superannuation and accommodation.

Are you an experienced hospitality leader looking for a new challenge? Join the iconic Maraboon Tavern in Emerald, Queensland, and lead our dedicated team in delivering exceptional service and unforgettable experiences in this vibrant regional town.

Our Offer:

·        Accommodation provided upon hire.

·        Opportunities for professional development and career progression in a growing hospitality group.

·        Be autonomous in your role with excellent company support.

·        Get the chance to make a real impact in a well-established venue in a thriving regional town!

The Role: As the General Manager, you'll be responsible for the overall management and success of the venue, including bar, restaurant, gaming, retail and entertainment services. At the Maraboon Tavern, there is always an event, including live entertainment, trivia nights, live sports, and music festivals!

Your leadership will be key to maintaining high service standards, driving business performance, and fostering a positive team culture in this dynamic setting.

Key Responsibilities:

• Oversee daily operations across all departments, ensuring a seamless guest experience.
• Lead, motivate, and develop a high-performing team.
• Drive revenue growth through innovative strategies and exceptional customer service.
• Manage budgets and financial reporting, ensuring cost controls are in place.
• Ensure compliance with all regulatory and health & safety requirements.
• Foster relationships with the local community and enhance the hotel's reputation.

What We're Looking For:

• Proven experience as a General Manager or in a senior leadership role within the hospitality industry.
• Strong financial acumen and experience in budgeting and forecasting.
• Excellent communication and interpersonal skills.
• Ability to lead by example and inspire your team to deliver excellence.
• A proactive, hands-on approach with a passion for hospitality.

Mandatory Qualifications:

• RMLV (Responsible Management of Licensed Venues)
• Approved Manager’s License
• Gaming Nomination & License
• Customer Liaison Officer (CLO) certification
• QLD RSA (Responsible Service of Alcohol)
• QLD RSG (Responsible Service of Gambling)

Note: If you do not currently hold all of the mandatory qualifications, you will be required to obtain before commencing.

About Emerald: 

Emerald is located in central Queensland, about 270km from Rockhampton. As a regional town, Emerald is home to a rich calendar of events throughout the year, which brings the community together and attracts visitors from surrounding areas. A standout event is the Emerald Rodeo, featuring competitions like bull riding, barrel racing, live music, carnival rides, food stalls, and other entertainment. In addition to the rodeo, Emerald hosts other notable events such as the Central Highlands Show, the Emerald Orchid Society Show, and the Art in the Park festival, each offering unique experiences that celebrate local culture, arts, and community spirit.

Ready for a change of scenery and the opportunity to make a significant impact? Apply now to lead the Maraboon Tavern to new heights in beautiful Emerald, Queensland!