Business Development Sales Coordinator

Why this role matters …You’ll sit at the centre of our corporate sales engine, managing customer orders end-to-end while building meaningful connections that drive loyalty and growth. You’re not just coordinating—you’re owning the experience, spotting opportunities, and helping us evolve how we work through technology, systems, and new ways of thinking. 

• Own the customer journey end-to-end in a fast-paced, commercially driven sales role
• Build strong relationships and deliver standout service with real impact on growth
•  Join an iconic, adventure-led brand and grow your career with a passionate team 

What you’ll be doing…

• Customer Care & Relationship Building - Build strong, lasting relationships with business customers by delivering proactive service and collaborating internally to meet their needs
•  Sales Coordination & Administration - Own the end-to-end order process from enquiry through to delivery, managing quotes, pricing, invoicing, and supporting sales conversion
• Stock Coordination & Operations - Coordinate stock availability, transfers, and returns, ensuring accurate handling and smooth supplier movements
• Projects & Continuous Improvement - Support ad hoc projects and process improvements by identifying smarter ways of working  

What You Bring to the Team…

• Customer-Obsessed & Sales-Driven - You bring a genuine passion for delivering exceptional customer experiences, paired with a strong drive to identify opportunities and support sales growth
• Detail-Oriented & Organised - Highly attentive to detail, you pride yourself on accuracy and your ability to manage multiple priorities with strong organisation
• Digitally Confident - A capable and confident user of Microsoft Office (Excel, PowerPoint, Outlook), with the ability to leverage tools to streamline work and deliver quality outputs
• Quick Learner & Agile Thinker - Comfortable picking up new systems and technology, with a natural curiosity for smarter, more efficient ways of working
• Relationship Builder - Skilled at building trust and strong working relationships, you communicate effectively and influence positive outcomes with customers and stakeholders
• Collaborative, Adventurous & Brand-Aligned - A proactive team player with a positive mindset, you bring energy, adaptability, and a genuine passion for the outdoors and an adventurous spirit

Why Macpac?

• Join a brand that champions adventure, sustainability, and connection to the outdoors
• Be part of a supportive, high-performing team
• Grow your career in a role designed as a stepping stone to the next level
• Make a real impact on customer experience and business growth 

Ready for your next adventure? If you’re ready to combine customer experience, sales, and innovation in a role where you can truly grow—apply now. 

Our Culture of Inclusion: Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.