We’re seeking a passionate and experienced retail leader to join Macpac Queenstown as a part-time 3IC (Third in Charge). In this role, you’ll support the Store Manager and Assistant Manager in driving sales, delivering outstanding customer experiences, and leading a motivated team. Ideally, you’ll bring at least two years of retail experience and proven ability to manage and inspire teams, though we’re also open to candidates with leadership experience in hospitality. Strong communication skills, problem-solving ability, and a genuine passion for outdoor gear and sustainability will set you apart. If you thrive in a fast-paced, customer-focused environment, we’d love to hear from you.
- Part-time permanent on-going role, based at Queenstown
- 25 hours per week
- Competitive hourly rate.
- Fantastic discounts across Macpac and Supercheap Auto.
Why should you work with us?
Macpac is a rapidly growing retailer, offering great opportunities for professional and personal development, as well as:
- A culture of innovation, recognition, and teamwork.
- Commitment to diversity and inclusion – bring your whole self to work.
- Fantastic discounts across all Super Retail Group brands: Macpac and Supercheap Auto.
- Generous Parental Leave Policy from day one, supporting both primary and secondary carers.
- "Perks Program" with corporate rates on travel, accommodation, health, fitness, financial services, insurance, and entertainment.
- Access to the Sonder app, our 24/7 program to support your wellbeing.
- A recognition platform to celebrate and acknowledge your contributions.
- Our culture is all about getting outside, embracing the adventure community and taking responsibility for the way our actions impact the world around us.
- Join Macpac, we believe in better business for people and planet.
Who are we?
Macpac is New Zealand's original outdoor brand. Founded in Christchurch in 1973, we've made it our business to show people that life is better outside. We're a socially conscious business, and we operate in a way that is both ethical and sustainable. As a leader in the outdoor retail space, we have a responsibility to protect and preserve our wild places, and we take that responsibility very seriously. When all is said and done, we are adventurers - and our goal is to facilitate adventure for as many people as we possibly can.
To be successful in the role
3IC's are responsible for supporting store operations and assisting with leading our teams.
- Dedicated to building a “customer centric” culture to deliver the ultimate customer service experience every time
- Sharing your product knowledge and experience
- Leading, developing and motivating a team to meet their full potential
- Able to thrive in a fast paced and rapidly changing environment
- Experience in visual merchandising, stock control, health and safety, store security and basic financial reporting will be called upon regularly
Having experience with outdoor clothing and equipment is not essential... a passion for the outdoors or travel is preferable.
Who are we looking for?
Macpac team members are:
- Adventure lovers, who are happiest when embracing the great outdoors.
- Eco-warriors, who walk the talk when it comes to sustainability.
- Experts, who are passionate about retail and love sharing their knowledge and growing their team.
- Team players, who understand that a good team is greater than the sum of its parts.
Be our next success story, apply now!
We are one of Australasia’s largest retailers and owner of iconic brands BCF, Macpac, Supercheap Auto and rebel. For more information please click here.
Super Retail Group is proud to be an equal opportunity employer where we; support, promote and celebrate diversity.
- Published on 18 Nov 2025, 11:26 PM