eCommerce Trading & Merchandising Specialist | Brand New RoleHybrid

About the Role… At Macpac, you’ll join a supportive, collaborative digital team where your ideas are valued, and your growth genuinely matters. You’ll gain hands-on experience with real trading decisions, commercial outcomes and modern eCommerce platforms — building future-ready skills while helping customers gear up for adventure. It’s a place to learn, contribute and grow your digital career. 

What you’ll be doing… Working closely with our ECommerce Trading & Merchandising Manager, Merchandising teams and Marketing partners, you’ll help bring our digital strategy to life by: 

• Trading & Online Category Support - Execute online trading strategies, including promotions, pricing and range optimisation.
• Reporting & Insights - Analyse performance data and turn insights into actions that improve conversion and sales
• Website Experience & Optimisation - Optimise the on‑site experience across navigation, filters, sorting rules, search and journeys, driving continuous improvement through A/B testing and roadmap execution.
• Product Content & Presentation - Maintain and optimise high‑quality, on‑brand content across PDPs, PLPs, brand pages, bundles and site assets, ensuring accuracy, discoverability and commercial effectiveness.
• Personalisation & Customer Experience - Plan and execute A/B tests in collaboration with UX and R&E teams, translating insights into site improvements that increase conversion, engagement and revenue.
• Personalisation & Customer Experience - Deliver personalised digital journeys through customer groups, content slots and loyalty‑led experiences, in partnership with Loyalty and CRM teams. 

About you…You don’t need years of experience — we’re looking for attitude, curiosity and potential.

You might be a graduate, early in your career, or moving into digital from retail or another field. 

You will bring:

• A strong interest in digital, eCommerce and how online experiences work
• A positive, proactive mindset and willingness to learn
• Confidence working hands-on in systems and platforms
• A curious nature — you want to understand how things connect end-to-end
• The motivation to take ownership and grow with the role 

Bonus points if you have:

• Exposure to CMS or web platforms
• Retail experience or understanding
• Basic HTML knowledge (not essential)
• Interest in how AI tools can support digital workflows 

What will help you succeed

• Strong Excel and Google Analytics skills
• Comfort learning new digital tools and systems
• Clear communication and solid organisation
• An operational mindset — you enjoy getting into the detail and making things better 

A tertiary qualification in Marketing, Business or a related field is great — but real-world experience and passion matter just as much.

If you’re excited by data, motivated by learning, and ready to build a career in eCommerce — we’d love to hear from you. 

Our Culture of Inclusion: Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.