Youth Support Worker

Join Our Team as a Residential Youth Support Worker!

Are you driven by purpose and passionate about helping young people reach their full potential? At MacKillop Family Services, our Out Of Home Care (OOHC) program is on the front lines of supporting vulnerable and disadvantaged youth — and we’re looking for compassionate, dedicated individuals like you to be part of something truly meaningful.

As a member of our team, you won’t just be providing in-home care — you’ll be a mentor, a supporter, and a trusted guide. You’ll have the chance to make a real impact every single day by helping young people feel safe, valued, and empowered to build brighter futures.

About the Role:

Join us as a Residential Youth Support Worker and help create a safe, culturally strong home for children and young people involved in the Child Protection system. Your presence and your story can make a powerful difference in a young person's life.

In this role, you'll be more than a support worker — you'll be a mentor, a steady hand you will walk alongside our young people through the ups and downs, helping them build trust, learn life skills, and grow strong in who they are.

Your tasks will include:

•  Supporting young people’s emotional and practical needs – offering a listening ear and helping out when they need it most.
• Encouraging personal growth and well-being – helping them build skills, confidence, and a positive outlook on life.
• Managing the behind-the-scenes tasks – taking care of the day-to-day admin and helping the household run smoothly.
• Creating a positive environment – ensuring the space stays welcoming, stable, and supportive for everyone.
• Providing a nurturing home environment, including cooking nutritious meals and encouraging our young people to eat a healthy, balanced diet.

To be a great fit for this role, you’ll need:

• A Certificate IV in Child, Youth and Family Intervention (or a similar, relevant qualification plus the completion of x4 'Residential Skill Set' units).
• A valid driver’s license (you’ll need it to get around).
• Working with Children Check, Criminal History Check, and NDIS Worker Screening Check (we’ll help with this if needed).
• A genuine passion for helping young people thrive and a caring heart.
• Empathy, with the ability to connect with young people in a non-judgmental way.
• Strong emotional self-regulation skills – you’ll be the steady hand that provides safety, consistency, and stability to those in your care.

Why You’ll Love Working With Us:

• Competitive Hourly Rate between $34.46 and $40.05 (or between $43.08 to $50.06 for casuals, inc 25% casual loading), dependent on your qualifications and experience. Penalties, loadings and allowances may also apply!
• Salary Packaging options to help you save on tax – you can reduce your taxable income by up to $18,550 per year!
• 5 weeks annual leave per year for part-time employees (pro-rata, and conditions apply).
• Paid parental leave (after 12 months continuous service, conditions apply).
• Fitness Passport – discounted gym membership for you and your family.
• Paid Training in areas like Therapeutic Crisis Intervention (TCI), Sanctuary, and Cultural Awareness, to help you grow in your role.
• Employee Assistance Program – access to free, confidential counselling and support for both your personal and professional life.
• Sanctuary Model – be a part of an Organisation that implements The Sanctuary Model, a program focused on helping individuals manage stress and adversity while preventing trauma symptoms, fostering positive workplace culture change.

Our Commitment

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Ready to Make an Impact?

If you’re ready to join our team at MacKillop who are all about making a real difference, we’d love to hear from you! Apply now to be a part of something special and help shape the future for young people in care.

Shortlisting will begin right away, so don’t wait – apply today!