ITC Homes Coordinator

The ITC Homes Coordinator plays a critical leadership role within MacKillop’s Permanency Support Program (PSP) Metro Sydney, supporting the delivery of high‑quality Intensive Therapeutic Care (ITC) for children and young people with complex needs.

About the role

Reporting to the Regional Manager PSP, you will provide operational leadership across ITC Homes, ensuring services are delivered within a trauma‑informed, therapeutic framework and in line with MacKillop policies, OOHC standards, and legislative and contractual requirements. You will lead, supervise and support ITC House Managers to deliver safe, consistent and developmentally appropriate care environments that promote healing, wellbeing and positive life outcomes for young people.

Key Selection Criteria:

• A tertiary qualification in social work, social science, community services, youth work, management or relevant field.
• Substantial leadership experience in an equivalent role and demonstrated skills and experience in therapeutic residential care, house management, service coordination. Experience in the Permanency Support Program and ITC will be highly regarded.
• Demonstrated ability to supervise, lead and support a team of House Supervisors and Residential Care staff.
• Ability to participate collaboratively and constructively within teams of peers, staff and other stakeholders, as well as initiative and effective personal judgement when working alone.
• Knowledge and understanding of child protection, OOHC, trauma, attachment and resilience theory; and child and adolescent development.
• Knowledge and understanding of Aboriginal culture and values and an awareness of the issues faced by Aboriginal children, young people and their families.
• Demonstrated ability to deliver positive outcomes for vulnerable children, young people and their families.     

Please address the full Key Selection Criteria outlined in the Position Description as part of your application.

For a full listing please view the Position Description at the bottom of this page.

For more information, please contact: Tanya at Tanya.Batman@mackillop.org.au

Our offer:

• Generous Salary Packaging (helps increase your take home pay)
• Ongoing Career Development, Education and Training
• Employee Assistance Program – free and confidential counselling, coaching and emotional support for work and personal challenges
• Click HERE to find out more about becoming a member of the MacKillop Family Services team and what further support we have to offer our employees.

You must have a:

• Valid and current Driver’s Licence;
• Satisfactory Criminal History Check (paid for by MacKillop);
• Valid Employee Working with Children Check;
• Valid and current NDIS Workers Screening Check

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Shortlisting for this position may commence immediately so please submit your application as soon as possible.