Residential care coordinator

About the Role

We are seeking an experienced professional to join our Residential Care Services team in Barwon. This leadership role is responsible for overseeing the delivery of high‑quality, trauma‑informed care for children and young people while supervising and supporting residential care staff and house supervisors.

Working closely with the Area Manager, you will manage placement referrals, liaise with the Department of Families, Fairness and Housing, and ensure statutory requirements are met in line with Victoria’s Looking After Children framework. The role involves leading the implementation of therapeutic programs, maintaining strong family and community connections for young people, and embedding the Sanctuary model across the service.

You will also oversee staff recruitment, training and performance, manage budgets and property maintenance, and contribute to service development and policy review. This is a fulltime opportunity to lead a dedicated team, influence service delivery, and make a lasting difference in the lives of vulnerable children and young people while working within a supportive organisation committed to best practice and professional growth.

This is a fulltime opportunity based throughout the Barwon region within our Out of Home Care Program. This position reports to the Regional Coordinator.

Key Selection Criteria:

To be successful in this role, you will have:

• Appropriate tertiary qualifications such as a Bachelor of Social Work or equivalent, or significant experience in child welfare practice.
• Demonstrated experience in child protection, residential care, or related fields.
• Strong knowledge of trauma‑informed practice and contemporary child welfare frameworks.
• Proven leadership and staff supervision skills.
• Well‑developed assessment, organisational, and communication skills.
• Ability to work collaboratively with stakeholders, including government and community service organisations.
• A knowledge and understanding of Aboriginal culture and values, and awareness of issues faced by Aboriginal children, young people and families.
• Commitment to the mission and values of MacKillop Family Services.

Please address the full Key Selection Criteria outlined in the PD as part of your application.

For a full listing please view Position Description

For more information, please contact:

Shawit Tasaw at shawit.tasaw@mackillop.org.au

Our Offer

• Competitive Hourly Rate based on SCHCADS Level 7 - Dependent on qualifications & experience 
• Salary packaging – we can help you to maximise your salary packaging up to $18,550 per year, which allows you to reduce the amount of tax you pay.
• Fitness Passport - which is a discounted workplace health and fitness program available to you and your family. For a fraction of the price of a regular gym membership.
• Paid Training that is industry specific including Therapeutic Crisis Intervention (TCI), Sanctuary and Cultural Awareness training.
• Employee Assistance Program- Free access to a wide range of options with all aspects of life such as social, financial, physical, mental health by providing counselling and coaching supporting relating both to your circumstance, even including health advice from qualified nutritionists.
• Sanctuary Organisation - MacKillop’s work is underpinned by the Sanctuary Model, an evidence-supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.

Requirements

• Valid and Current Driver's Licence
• Valid and Current Workers with Children's Check
• Valid and Current NDIS Workers Screeners Check
• Satisfactory Criminal History Check
• A Certificate IV in Child, Youth and Family Intervention (Residential and Out of Home Care) or a relevant qualification accompanied by the relevant skill set.
• Knowledge and understanding of Aboriginal culture and values and an awareness of the current issues faced by Aboriginal children, young people and their families.

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Shortlisting for this position will commence in the new year in 2025, please submit your application as soon as possible.