Food Service Assistants

Food Service Assistants

Permanent Part-Time & Casual Opportunities | Morning & Afternoon Shifts

About Us

Medical & Aged Care Group (MACG) is a family-owned and operated residential aged care organisation committed to best practice, continuous improvement and strong community values.

We pride ourselves on creating a supportive, collaborative workplace where employees feel valued, residents feel at home and everyone contributes to making a difference.

At MACG, we believe that quality care goes beyond clinical support. It's about the everyday moments, the connections we build and the experiences that make our residents feel valued.

About the Role

We have exciting opportunities for enthusiastic and reliable Food Service Assistants (FSAs) to join our team in the Bayside area.

Reporting to the Chef of the Home, you will play an important role in supporting residents' health, nutrition and enjoyment through quality food service.

You will help ensure residents receive nutritious, appetising and appropriately prepared meals that meet their individual dietary, cultural and nutritional requirements. This includes supporting specialised diets, texture-modified meals, supplements and modified meal plans.

From preparing and serving meals to creating a welcoming dining experience, your contribution will help residents enjoy mealtimes with dignity, choice and independence.

Because every meal is an opportunity to make someone's day a little better!

We have opportunities for:

• Permanent Part-Time – consistent hours and set shift patterns.
• Casual – flexible shifts to suit work/life balance.

Morning and afternoon shifts available.

Why Join MACG?

We believe our people are our greatest asset. When you join MACG, you'll enjoy:

• Competitive hourly pay rates.
• Applicable shift allowances and penalties.
• 17.5% annual leave loading (permanent employees).
• Employee Assistance Program (EAP).
• Refer-a-friend benefit program.
• JB Hi-Fi employee discounts.
• Home & Hearts Staff Awards Program.
• Annual Company End of Year Celebration.
• Ongoing training and career development opportunities.
• A friendly, supportive and collaborative team environment.

Key Responsibilities

• Assist with preparing, plating and serving nutritious, appealing and high-quality meals.
• Support residents' individual dietary requirements, including specialised diets and texture-modified meals.
• Ensure residents receive the correct meals, supplements and beverages as directed.
• Assist residents during mealtimes while promoting dignity, choice and independence.
• Maintain high standards of food safety, hygiene and cleanliness.
• Follow infection prevention and workplace health and safety procedures.
• Work collaboratively with Chefs, nursing and care teams to support residents' nutritional wellbeing.
• Help create a positive, welcoming and enjoyable dining experience for residents.

About You

You're someone who takes pride in their work, enjoys helping others and understands that the little things can make a big difference.

You'll bring:

• A positive, friendly and can-do attitude.
• Reliability, initiative and a strong work ethic.
• A genuine interest in supporting older people.
• Good communication and time management skills.
• The ability to work efficiently in a busy environment.
• A team-focused approach and willingness to learn.
• Pride in maintaining high standards of food quality, presentation and hygiene.

Qualifications & Experience

• Food Safety Certificate (required).
• Minimum 12 months' experience in hospitality, food service or aged care preferred.
• Understanding of food safety, hygiene and safe food handling practices.
• Experience with specialised diets and texture-modified meals highly regarded.

Employment Requirements

• Current National Police Check or willingness to obtain one.
• Australian working rights.

Our Values

At MACG, our values are at the heart of everything we do and guide how we care for our residents and support one another.

Compassion | Integrity | Dignity | Diversity | Accountability | Family | Respect

Ready to Make a Difference?

If you enjoy working with people, take pride in providing quality food service and want to be part of a team where your contribution genuinely matters, we'd love to hear from you!

Apply today and help us make every meal, every moment and every day matter.