Cook / Food Services Assistant
Cheltenham Manor Aged Care Residence
- Friendly, supportive teams and a positive working environment
- Ongoing education, training and career development opportunities
- Staff reward and recognition programs
Cheltenham Manor is seeking enthusiastic and experienced catering staff with a positive, can-do attitude to join our dedicated team.
About Us
Cheltenham Manor is proudly part of the Medical & Aged Care Group (MAACG), a family-owned organisation established in 1995. Since our humble beginnings, MAACG has grown into one of Australia’s leading privately owned aged care providers, with a strong presence across Victoria.
Our success is built on meaningful relationships—with residents, families, and staff alike. We are committed to creating warm, welcoming homes where a strong sense of community and family is shared by everyone.
Cheltenham Manor is a residential aged care home located in Cheltenham providing quality care to our residents in a supportive and inclusive environment. We firmly believe that happy staff create happy residents, and we pride ourselves on our strong team culture and high staff morale.
About the Role
The Cook/Food Services Assistant (FSA) is a valued member of the Cheltenham Manor team and reports directly to the Chef. This role is responsible for:
- Preparing nutritious, high-quality meals for residents
- Managing food orders and stock control
- Ensuring menus, specialised diets, supplements and texture-modified meals meet residents’ needs and quality standards
- Supervising and supporting Food Services Assistants in daily kitchen operations
- Liaising with internal staff, external suppliers and residents’ families as required
- Delivering a positive and dignified dining experience for residents
The role also ensures compliance with food safety standards, infection control, and workplace health and safety requirements, including maintaining cleanliness, correct food storage and participating in regular kitchen audits.
About You
You are an organised, energetic and self-motivated individual who can manage priorities effectively and adapt to changing needs. You are a strong team player with excellent communication skills and a genuine passion for working in aged care, demonstrating empathy and compassion in all interactions.
Essential Skills and Requirements
- Strong teamwork and collaboration skills
- Friendly, positive and professional manner
- Effective verbal and written communication skills
- Passion for working in an aged care environment
- Food Safety Certificate
- Basic computer and documentation skills
- Knowledge of hygiene, infection control and safety practices
- Current National Police Check
- Evidence of Seasonal Influenza vaccination
- Evidence of COVID-19 vaccination
Desirable Experience and Qualifications
- Trade Certificate in Cookery or equivalent
- Certificate II or III in Hospitality
- Minimum of 1 year experience in hospitality or residential aged care food services
- Understanding of Aged Care Standards, accreditation, continuous improvement and AN-ACC requirements
- Knowledge of food safety and OH&S in an aged care setting
If you have proven experience in residential aged care or a hospital environment and are looking to join a supportive, professional team, we would love to hear from you.