Administration Officer

An excellent opportunity for an Administration Officer, in Narre Warren. At MAACG, we are devoted to creating a warm and friendly environment for staff and residents.

What You Will Be Doing

• Be the welcoming face of our home — greeting residents, families and visitors with genuine warmth
• Provide seamless admin support to our care team — rostering, data entry, compliance tracking, resident admissions support
• Juggle priorities with confidence — no two days are the same!
• Be the go-to problem solver — calm, organised, and always a step ahead

What You Will Bring

• Strong administration and receptionist experience in an aged care or healthcare setting
• Experienced using Microsoft Office Suite including; Outlook, Word, Excel, Teams
• Detailed record keeping, data management skills and staff rostering experience
• Confident communications skills to handle all stakeholders, including staff, family members and visitors, contractors, subcontractors, and residents
• Mature-minded and capable of handling (at times) difficult conversations
• Collaborative and adaptable approach to prioritising your work and meeting deadlines.
• Well-developed problem-solving skills and office all-rounder
• Attention to detail with analytical skills

Why You Will Love Working With MACG

• Local and family-owned — you’re more than a number here; you’re family
• Real impact — your work helps improve the lives of our residents every day
• Supportive, down-to-earth team — where people genuinely care
• Career pathways — grow with us in a business that’s going places
• Innovation-driven — we embrace new ideas to improve the aged care experience

Why Join Us?

• Supportive Team Environment – Join a collaborative team where your skills are valued, and you’ll receive the support needed to excel.
• Varied and Engaging Role – Enjoy a dynamic mix of administrative tasks, customer service and problem-solving in a fast-paced setting.
• Opportunities for Growth – Be part of an organization that values professional development and career progression.

Our Values

Unified by our commitment to providing superior care, our values see our diverse team collaborate to deliver on our promise to our residents:

• Compassion: generous spirit, welcoming hospitality, connect.
• Integrity: honest, trustworthy and ethical in all that we do.
• Dignity: True worth of every individual.
• Diversity: Value uniqueness of each person.
• Accountable: we are accountable of all actions and outcomes to residents, their carers families and those who fund, govern and support us.
• Family: it is in how we think, behave and talk. It is reflected in the environments and experiences we create.
• Respect: We promote care, compassion and consideration with residents, their carers, families and each other.

If this sounds like you, Apply Now!

Please note: We are currently handling all recruitment internally and are not accepting unsolicited CVs or recruitment agency submissions. Any resumes sent outside of the application process will not be reviewed. Thank you for your understanding.