Campaign Manager

Luxury Escapes is one of the world's fastest growing travel businesses, reaching up to 6 million subscribers each month with exclusive limited time offers at 'insider' prices.

Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.

Awarded as one of the 'Best Places to Work by the AFR in 2021 and 2023; employee experience is king here, with weekly events, monthly recognition programs and significant professional development opportunities we do what we can to make you look forward to waking up every day!

We are looking for a Campaign Manager to join our Campaign Operations Team in Southbank.

Working closely with the Sales Team to lead the end to end process of bringing our amazing travel deals to our digital platform the Campaign Manager is responsible for building and strengthening the Partner relationships pre, during and post campaign as well as acting as primary contact for all aspects relating to their campaigns.

What you'll do:

Account Management/Partner Relations:

• Foster relationships of new and existing partners 
• Subject Management Expert for campaigns
• First level vetting of campaigns to ensure accuracy of data 
• Collect and verify and gain approval of additional campaign info direct from the Partner 
• Be the escalation contact with partners and internal stakeholders for live and past campaigns 
• Provide post campaign reporting to partners and the Commercial Sales team
• Be the primary contact for all finance related queries from Partner and LE Finance team 

Digital Campaign Management duties:

• End to end project management of campaigns, working with various teams across the business 
• Operational set up of campaign, either through a Channel Manager or Luxury Escapes' systems
• Onboarding partners via email, phone, Teams/Zoom 
• Organise and store all campaign assets across imagery and video 
• Coordinate landing page and print ad creation with the the Luxury Escapes Studio Team 
• Inventory management: manage the status of inventory on live sales to maximize revenue opportunities and maintain ongoing adjustments for life of open calendar bookings 

What we are looking for:

• Exceptional written and verbal communication skills 
• High level attention to detail and accuracy 
• Flexible attitude and innovation skills to achieve set deadlines 
• High level of initiative and problem-solving skills  
• Sound understanding of the end-to-end travel sales process 
• Ability to develop strong relationships with internal and external stakeholders 
• Ability to work well both autonomously and as part of a team 
• High operating level of Microsoft suite: Excel/Word/Powerpoint 
• Sound understanding of ACCC consumer guidelines in Travel space
• Those with previous experience with Salesforce CRM software in an ecommerce environment will be of particular interest

What's in it for you?

• Fun, dynamic and fast paced work environment
• A truly collaborative team
• Generous staff discount on travel deals
• First class health and well-being program including onsite gym, yoga, meditation, and daily breakfast and lunch provided 5 days a week
• Birthday leave, Lunches, Friday afternoon cheese and drinks!

If this sounds like you and you feel you have the skills and experience to meet the requirements of the role, please apply here today!

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