Product Manager - Agent Hub

Be part of the team transforming global travel experiences! 

Lead the next wave of travel-tech products at Luxury Escapes. We're not just keeping pace with the travel industry; we're setting the trend. In the last year, we've unveiled products like Agent Hub (new B2B channel, which is this team) Cruises, Car Hire, and Business Traveller, increasing the sales of the business by tens of millions of dollars. But this is just the beginning. We're on a quest to redefine travel experiences and we want you to be a part of it. 

Luxury Escapes is an in-person company, with 4 days in the office, and 1-day WFH. 

Why Join Us? 

✨ Pioneering Products: Dive into a world where innovation is the norm. We're constantly challenging ourselves to provide customers with a best-in-class experience, and we're not afraid to try something new.  

🤝 Collaborate with the Best: Surround yourself with a dynamic, passionate and fast-paced team of product managers who share your passion. We maintain a high bar on talent and have a strong work ethic. 

✈️ Experience the World: We believe in living what we offer. Enjoy travel experiences just like the ones we curate for our customers. Plus, our award-winning employee benefits ensure that your journey with us is nothing short of extraordinary. 

📈 Growth & Leadership: We provide an environment for continuous learning and leadership. The growth opportunities are endless. You’ll be given autonomy to really make an impact in your role. 

About The Role 

We launched Agent Hub in Australia and then New Zealand less than 3 months ago and have already seen the product grow massively, and we are. Having seen rapid growth in Australia, we’re seeking an experienced product manager to help us scale our existing user base in Australia while also launching in new markets globally.  

We have a talented team of engineers, designers and commercial leaders ready to take the product to the next level, we’re now seeking a strong product manager to help guide the next phase of growth.  

As the Product Manager for the Agent Hub team, you’ll play a pivotal role in expanding into new markets and primarily owning our b2b distribution product in Luxury Escapes. You will own the entire product lifecycle, from customer research to design, build, and launch. You will collaborate with cross-functional teams to drive product strategy and roadmap and continually fine-tune our approach to product management. 

What You'll Do 

• Build a deep understanding of customer needs to advocate for them effectively.  
• Lead the vision, strategy, and execution for products that you manage. 
• Manage the end-to-end product lifecycle, from customer research to design, build, and launch.  
• Set, measure, and improve success metrics for the products you manage.  
• Continually identify opportunities to enhance the Agent Hub customer experience. 
• Collaborate with product design, software engineering, and wider Luxury Escapes teams to deliver high-quality, valuable products. 

Your background 

• Strong experience in Product Management and UX in a high growth business. 
• Proven problem-solver who is willing to roll up your sleeves to get the job done and find the right solution. 
• Proven track record of managing all aspects of the product lifecycle. 
• Solid experience in growing products through agile planning and rapid prioritisation. 
• Strong collaboration skills, and ability to influence cross-functional teams. This means you have exceptional written and verbal communication skills. 
• Passionate about building products that customers love. 
• Demonstrated success in defining, metrics to launch excellent products. 

Our Perks & Benefits 

We consider our people one of our most important assets – and we want our team to love their working lives! When you work for Luxury Escapes, you can look forward to: 

• Excellent Remuneration package. 
• 20% Discount on Luxury Holidays and Experiences. 
• Breakfast and lunch are provided 5 days a week. 
• Health and Well-being programs. 
• A bonus day of birthday leave. 
• A super collaborative team that enjoys creating great platforms. 

If you’re interested in the role but don't check every box, apply anyway, we’d love to hear from you. 

We embrace diversity in our people and make hiring decisions based on your experiences and skills. We do not discriminate based on gender identity, religion, race, national origin, sexual orientation, age, marital status, or disability status. You'll find a collaborative, inclusive, and respectful workplace here at Luxury Escapes, and we are proud to celebrate who you are. Please let us know if you require any reasonable adjustments during the interview process. 

We are a 2024 Circle Back Initiative Employer, committing to responding to every applicant.