Assistant Venue Manager/Duty Manager

This role is based in Longreach, QLD.

Are you looking for a new opportunity in a vibrant regional town? This dynamic multi-outlet venue is looking for an Assistant Venue Manager & Duty manager to join our team! Lead operations and elevate guest experiences in a historic outback town.

Our Offer:

• Make life easier with accommodation provided!
• Enjoy career growth with ongoing training and development.
• Attractive salary on offer! Join our team at this vibrant Tavern in Longreach.

Why Longreach?

• Escape the city grind – enjoy affordable outback living & a relaxed lifestyle!
• Cast a line along the Thomson River or explore world-famous attractions like Qantas Founders Museum and the Stockman’s Hall of Fame
• Tight-knit regional community – feel welcomed and connected
• Everything you need – schools, shops, healthcare, travel options and more
• Rich heritage – experience iconic museums and true Aussie culture

The Role:

Step into a key leadership position as Duty Manager, where you’ll ensure every guest has an extraordinary experience. This role is more than just a job—it’s a unique opportunity to grow your hospitality career in a supportive, community-driven environment at Longreach Tavern.

What You’ll Do:

• Support the Venue Manager in overseeing daily operations, ensuring the highest standards of service in our bar, restaurant, and accommodation.
• Inspire and mentor your team, driving a positive and productive culture focused on excellence, customer service, and continuous improvement.
• Be the point of contact for guest inquiries, ensuring every guest has an exceptional experience, from check-in to checkout.
• Assist in managing stock, scheduling, and staff performance while maintaining efficient operations and adhering to budget targets.
• Assist in ensuring the venue adheres to health and safety guidelines, licensing laws, and all regulatory requirements.

Why You’ll Love Working with Us:

• Growth Opportunities: We believe in investing in our people. You’ll have access to ongoing training and development programs designed to help you grow into a top hospitality leader.
• Close-Knit Culture: At Longreach Tavern, we’re more than just colleagues—we work hard, support one another, and take pride in our unique community.
• Historic Location: Enjoy the perks of living and working in Longreach, surrounded by the rich history and unique culture of the Australian outback.
• Recognition and Rewards: We celebrate our team’s achievements with regular recognition, incentives, and opportunities for advancement.
• Accommodation: Take advantage of discounted offsite accommodation, offering convenience and comfort right where you work.

Mandatory Qualifications:

• RMLV (Responsible Management of Licensed Venues): Required to ensure compliance with licensing regulations.
• Approved Manager’s License: Necessary for managing licensed areas and ensuring legal operation.
• RSA (Responsible Service of Alcohol): Essential for serving alcohol responsibly and adhering to legal requirements.
• RSG (Responsible Service of Gambling): Required to oversee gambling activities in a responsible manner.
• CLO (Customer Liaison Officer) Certification: Important for handling customer inquiries and complaints effectively, especially in a licensed venue.

Note: If you do not currently hold all of the mandatory qualifications, you will be required to obtain them before commencing.

What We’re Looking For:

• A proven leader with experience in hospitality management.
• Someone with a positive attitude who thrives in a close-knit, fast-paced environment.
• A team player who is passionate about delivering exceptional guest service.
• Strong communication skills and the ability to solve problems on the go.
• Flexibility to work evenings, weekends, and public holidays.
• Knowledge of hospitality regulations and financial management.

About Us:

Located in the heart of Longreach, a town rich in history and outback charm, Longreach Tavern is a beloved destination for both locals and travelers. Known for its warm hospitality, rustic charm, and welcoming atmosphere, we pride ourselves on delivering exceptional service and creating memorable experiences. At Longreach Tavern, we foster a culture of passion, innovation, and teamwork.

Join Our Team:

If you’re passionate about hospitality and eager to grow your career in a supportive and unique environment, we’d love to hear from you! Apply now with your resume and a cover letter that tells us why you’re the perfect fit for Longreach Tavern in Longreach.