National Key Account Manager

About Us

Life Care Consultants Limited (LifeCare) is a leading provider of workplace training and occupational health services across New Zealand. We proudly support a wide range of clients—from large corporates and SMEs to schools, government agencies, and industry associations. From First Aid to Occupational Health Services and beyond—we deliver with excellence.

About the Role

We’re looking for a dynamic and experienced senior Key Account Manager to join our team in Penrose, Auckland. This role is pivotal to our continued growth and success. You’ll be responsible for managing and expanding high-value client relationships, driving revenue through strategic account management, and acting as a key liaison between clients and internal teams.

You’ll be joining a fun, high-performing team of 12 based in our Auckland office. We pride ourselves on our strong team culture - collaborative, supportive, and passionate about making a difference. If you’re looking for a workplace where you can thrive professionally while enjoying a great team environment, this is the opportunity for you.

Key Responsibilities

• Develop and implement strategic account plans to drive growth and client satisfaction.
• Build and maintain strong relationships with key clients, including Government and C-suite stakeholders.
• Tailor services and solutions to meet client needs.
• Resolve client issues promptly and professionally.
• Conduct regular account reviews to identify opportunities for improvement.
• Prepare and present compelling proposals and tender documents.
• Negotiate contracts and pricing to achieve win-win outcomes.
• Collaborate with internal teams to ensure seamless service delivery.

Qualifications, Skills & Experience

• Minimum 5 years’ senior-level key account management experience, ideally in the health sector.
• Proven success managing Government clients and C-suite relationships.
• Strong track record in achieving sales targets and driving business growth.
• Skilled in tendering, proposals, and presenting to senior leadership and Boards.
• Excellent communication, negotiation, and relationship-building skills.
• Performance-driven with a focus on activity, revenue, KPIs, and commission.

Attributes

• Self-led with strong leadership and initiative.
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent time management and prioritisation under pressure.
• Flexible and committed, with a willingness to travel and work outside regular hours when needed.

Important Information

• The hiring manager is currently on leave and will return after the closing date.
• Applications will be screened as they are received, but interviews will not take place until after the closing date of 28 November 2025.
• The successful candidate will commence the role in the New Year (January 2026).

Apply Now

Become a vital part of our passionate team at Life Care Consultants and help us empower people to live well and save lives.

For a detailed position description, email Sharon McDonald at sharon.mcdonald@lifecare.co.nz

For a confidential discussion, call Sharon on 027 403 6323

Visit www.lifecare.co.nz for more information.

Only applicants with the right to work in New Zealand will be considered.