Ground Transport Coordinator

We currently have an exciting new opportunity for a dynamic and commercially minded Ground Transport Coordinator to join our Launceston Airport Commercial team.

Whether your experience comes from airport, stadium, shopping centre or council parking operations, transport services or customer-focused commercial environments, this could be an exciting next step in your career.

Key responsibilities:

The role's duties and accountabilities include, but are not limited to:

• Supporting the management and performance of Launceston Airport’s ground transport, parking and car rental portfolios, ensuring strong commercial and customer outcomes.
• Coordinating day-to-day operations across car parking and ground transport services, including stakeholder engagement, contract management and regulatory compliance.
• Driving customer experience, revenue growth and operational improvements through initiatives including pricing strategies, marketing, technology enhancements and product development.

The successful candidate will have:

• Demonstrated experience in a commercial, customer, transport, parking or operational coordination role, with strong stakeholder management capability.
• Strong operational and systems management capability, with the ability to analyse performance, identify process improvement opportunities and support commercial outcomes across ground transport and parking operations.
• A proactive, customer-focused mindset with excellent communication, problem-solving and relationship-building skills.

We understand that not everyone will feel they meet all of these 100%. However, if you feel you have the attitude and aptitude to grow within our team, we invite you to apply and have a conversation with us about this position.

About the Company:

At Launceston Airport, we don’t just manage a terminal—we welcome the world to Tasmania. Our purpose is to create connections that matter and our vision is to be Australia’s favourite regional airport, serving as the gateway to the breathtaking beauty of Cataract Gorge, Cradle Mountain, Wine Glass Bay and the Nut at Stanley.

With a proud history dating back to our first grass runway in 1929, the airport has grown and evolved, and our future is all about growth and people. As a majority Australian-owned airport, we take immense pride in being an economic heartbeat for Northern Tasmania, providing a safe, sustainable, and meaningful place for our community.

Culture and Values:

Our team is based within the terminal, where the energy of aviation is part of our everyday life. We live by a simple philosophy: “One Airport – One Team.” When you join us, you’re joining a high-performance culture that feels like a community. We aren't just looking for employees; we’re looking for people who want to grow with us. We foster a culture of excellence for our people and their development and those of our customer and partner organisations. We provide a supportive environment, with values that encourage all of our employees to Be You, Think Big, Own it and Work Together.

Benefits:

• Access to airport car parking 24 hours/365 days a year for both business and personal use
• Hybrid flexible working arrangements
• Airport Holiday, an additional day of leave
• Wellness Day, a further additional day of leave
• Mental health and well-being initiatives
• Employee Assistance Program (EAP)
• Career and professional development
• Participation in a range of social impact days and activities
• Living in one of Australia’s only six ’30 minute cities.’ To learn more about Launceston as a career destination, and all our wonderful city has to offer, visit https://www.launceston.tas.gov.au/Home

APAC is committed to weaving Diversity into our DNA. We believe that Diversity and Inclusion will help us realise our greatest potential as a company, and maximise the potential of all our team members. We strive to create a culture where our team members understand that each individual is unique and that embracing diversity makes us more flexible, productive, and creative.

APAC provides equal opportunity and advancement in employment regardless of gender, age, sexual orientation, race, ethnicity, cultural background, caring responsibilities, disability or socio-economic background. We encourage applications from candidates of all backgrounds who share our workplace values of authenticity, passion, accountability & collaboration.