Community Services Nurse Unit Manager / Community Services Manager

The Community Services Manager is responsible for the leadership, coordination, and continuous improvement of the Community Services team at Kyabram District Health Service (KDHS). This team delivers a range of programs and services, including:

• District Nursing (clinical leadership would move to Acute NUM if successful candidate is not a nurse)
• Hospital in the Home (clinical leadership would move to Acute NUM if successful candidate is not a nurse)
• KyConnex - Social Support Program
• Ky Care
• NDIS Community Access
• Home Care Packages and Support Coordination
• Transition Care Program
• Community-based outreach initiatives in Tongala and Stanhope, covering Community Awareness initiatives.

This role ensures the effective coordination and delivery of high-quality, person-centred clinical care, particularly in managing complex health conditions in the home and community setting. The manager also supports consumers and their families by facilitating connections across relevant KDHS services.

The Community Services Manager / Community Services Nurse Unit Manager leads clinical operations and is instrumental in driving strategic business growth within the Community Services division. A key focus of the role is ensuring care is aligned with the Australian Commission on Safety and Quality in Health Care (ACSQHC) Standards and KDHS policies—empowering consumers to remain independent in their homes for as long as possible.

This position promotes consumer choice through the development and implementation of flexible, high-quality care services tailored to individual needs, goals, and preferences.

Working collaboratively across the broader KDHS organisation, the role fosters integrated, multidisciplinary support across acute, residential, and community settings. Success in the role requires strong leadership in clinical and operational performance, business acumen, data-driven evaluation strategies, and the ability to assess and monitor outcomes against key performance indicators and regulatory standards.

HELPING OUR COMMUNITY LIVE WELL.

Community Services Nurse Unit Manager

Primary Health & Community Services Directorate - Community Services Department

• Ongoing position
• Full-time, 40 hour per week + 1 ADO per month
• Flexible working arrangements
• Community driven role to support people to stay at home for longer
• Lead a dynamic and capable team including coordinators
• Opportunities for expansion

Overview

Kyabram District Health Service (KDHS) is a medium-sized rural health service that delivers a range of programs and services including acute, subacute, residential aged care and allied and primary health care services. KDHS has three campuses located in the townships of Kyabram, Stanhope and Tongala.

KDHS is a passionate inclusive workplace that promotes and values diversity. We are a culturally diverse organisation with a wide variety of people from different races, cultures, age, gender, ethnicity, physical ability, sexual orientation, religious belief, work experience and education background. We believe diversity drives innovation and we will continue to build and nurture a culture where inclusiveness is a reflex and where there is a deep sense of pride, passion and belonging that transcends any role.

https://www.visitkyabram.com.au/community/

About the Role

The Nurse Unit Manager supports and coordinates the operational development and enhancement of the Community Services team of Kyabram District Health Service. The Community Service team operates across:

• District Nursing
•  Hospital in the Home,
•  KyConnex - Social Support Program,
•  Ky Home Care, that includes providing home and personal care services to the local community
•  Home Care Packages in partnership with Community Interlink and
• Transition Care Program, in partnership with Bendigo Health
•  Projects to enhance connection between Acute and home and community programs

 The Community Services Nurse Unit Manager is responsible for ensuring the coordination and delivery of comprehensive person centred clinical care and the management of complex health conditions in the home and community setting. The role will provide elements of support to consumers and their families; as well as links to the KDHS District Nursing team, Hospital in the Home, Social Support Program, Home Care, Transition Care and NDIS Case Management programs.

About You

•  Current Registration with Nursing and Midwifery Board of Australia as a Registered Nurse or Allied Health Professional with AHPRA or equivalent
• Maintains composure in high-pressure situations while taking thoughtful, proactive steps to support the community and colleagues
• Experience leading and/or managing community or aged care services - desirable 
•  Demonstrated relevant experience within Community Services or a similar health related service - desirable
•  Demonstrated effective communication through use of information technology, written and verbal means with the ability to utilise a range of communication strategies to negotiate resolutions and manage conflict.
• Previous experience in assessing and supervising clinical competence and performance of nursing staff/Allied Health and other support staff and the implementation of continuous quality improvement programs, operational policies and procedures and implementation of risk management processes
• Demonstrated understanding of clinical governance and relevant accreditation standards including The National Safety Quality Health Services Standards, (NQSHS) National Disability Insurance Scheme (NDIS) and Community Aged Care Standards.
• Previous experience managing program budgets, project management and people management

What KDHS Can Offer You

KDHS is a compassionate, family friendly employer where every employee is a valued team member.

Inclusive of a perfect work/life balance, KDHS also provides:

• A dynamic workplace
• Free onsite car parking
• Professional Development opportunities
• Salary Sacrifice/Packaging
• Employee Assistance Program
• Immediate Start option
• 5 Weeks Annual Leave

Further Information

Download a copy of the position description and contact Carolyn Jones, Director of Primary Health and Community Services on (03) 5857 0257  or drop her an email at CJones@kyhealth.org.au

Please note: We encourage early applications, as the position may be filled before the closing date

Vaccination against COVID-19 and Influenza (where mandated) is a mandatory requirement for this role.

All appointments are made subject to satisfactory police check and Victorian ‘Employee’ Working with Children’s Check. Completion of a Commonwealth of Australia Statutory Declaration is required prior to commencement. KDHS is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

KDHS would like to acknowledge that we operate on Yorta Yorta land and wish to pay our respect to Elders past, present and emerging. We recognise our First Peoples as the Oldest Living Culture on the Planet and their connection to our lands and waterways.

Recruitment agencies should note that KDHS does not accept agency resumes. KDHS is not responsible for any fees related to any unsolicited resumes submitted by Recruitment Agencies.