Receptionist (Weekends)- After Hours Primary Health GP Service

HELPING OUR COMMUNITY LIVE WELL.

Receptionist - After Hours GP Service

Primary Health - Client Services

• Temporary position / Contract
• Part Time, Fixed Term (until 30 June 2025, with potential for extending)
• Flexible working arrangements

Kyabram District Health Service (KDHS) is a medium-sized rural health service that delivers a range of programs and services including acute, subacute, residential aged care and allied and primary health care services. KDHS has three campuses located in the townships of Kyabram, Stanhope and Tongala.

KDHS is a passionate inclusive workplace that promotes and values diversity. We are a culturally diverse organisation with a wide variety of people from different races, cultures, age, gender, ethnicity, physical ability, sexual orientation, religious belief, work experience and education background. We believe diversity drives innovation and we will continue to build and nurture a culture where inclusiveness is a reflex and where there is a deep sense of pride, passion and belonging that transcends any role.

About the Role

The After-hours Primary Care Services Receptionist role will have a pivotal role in working closely with our GP’s and Practice Nurses assisting with all administrative tasks. Murray Primary Health Network (MPHN) conducted an After-Hours Health Needs Assessment for the MPHN region in 2023 which identified gaps in after-hours primary care services. The Campaspe local government area was identified as an area of disadvantage with limited access and hence, KDHS has been selected to lead a short-term project to enable After-Hours Primary Health Care Programs within General Practice under the MPHN’s Commonwealth General Practice Investment Strategy funding. The aim of the After Hours Primary Care service is to strengthen the health system in supporting consumers in the Campase region to have timely access to urgent but non-life-threatening primary care services, and reduce risk to the community member Page 1 of 6 for potential deterioration. It is anticipated this initiative will also reduce demand on Urgent Care Centres/Emergency Departments 

About You

•       Demonstrated ability to work in a team environment with a commitment to customer service.

•       Demonstrated analytical and problem solving ability.

•       Demonstrated ability to manage time effectively, prioritise workloads and carry out tasks accurately and in a timely manner.

•       Demonstrated ability to operate with minimal supervision and show high levels of initiative.

•       Experience in Microsoft Office Programs, including E-mail and Internet.

•       Demonstrated ability to maintain strict Information Privacy (Confidentiality).

•       High-level communication and interpersonal skills that support and enhance positive relationships.

•       Ability to communicate, support and facilitate ease of access to services for all clients/patients regardless of age, culture or ability.

Desirable: 

•       Experience in Best Practice

•       Experience in HotDoc

•       Experience in MBS billing

What KDHS Can Offer You

KDHS is a compassionate, family friendly employer where every employee is a valued team member.

Inclusive of a perfect work/life balance, KDHS also provides:

• A dynamic workplace
• Free onsite car parking
• Professional Development opportunities
• Salary Sacrifice/Packaging
• Employee Assistance Program
• Immediate Start option
• 5 Weeks Annual Leave

Further Information

Download a copy of the position description and/or contact Emma Hunt, After Hours Project Officer, Phone (03) 5857 0248 or via email: emhunt@kyhealth.org.au

 Vaccination against COVID-19 and Influenza (where mandated) is a mandatory requirement for this role.

All appointments are made subject to satisfactory police check and Victorian ‘Employee’ Working with Children’s Check. Completion of a Commonwealth of Australia Statutory Declaration is required prior to commencement. KDHS is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

KDHS would like to acknowledge that we operate on Yorta Yorta land and wish to pay our respect to Elders past, present and emerging. We recognise our First Peoples as the Oldest Living Culture on the Planet and their connection to our lands and waterways.

Recruitment agencies should note that KDHS does not accept agency resumes. KDHS is not responsible for any fees related to any unsolicited resumes submitted by Recruitment Agencies.